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Skills

  • Written and verbal communication
  • Client relationship management (CRM) software
  • Job readiness and career coaching
  • Youth program development
  • Leadership development workshop creation
  • Budgets
  • Cultural competency in youth services
  • Proficient in Asana
  • Stress management techniques
  • Client needs assessments

Work Experiences

  • Collaborated with mental health professionals.
  • Authored monthly reports on program successes and challenges.
  • Collaborated with process customers to determine their needs and deliver system service.
  • Achieved a 43% satisfaction rate among participants and stakeholders.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Achieved employment within three months of program completion.
  • Looked for industry trends on social media and through online sources.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Coordinated regional youth empowerment summits.
  • Advocated for policy changes at local government forums.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted participation by 45%.
  • Achieved 72% reductions in youth substance abuse.
  • Benefited at-risk youth in Portland.
  • Within Fitness and Recreation, senior Youth Outreach Coordinator and outstanding performer in team leadership and process improvement.
  • 34% of participants secured employment within three months.
  • Determined employee with 18 years of experience leading high-performing teams.
  • Dedicated to learning, growing, and succeeding in Fitness and Recreation.
  • Attracted 10% more attendees annually.
  • Youth Outreach Coordinator is a multi-talented Youth Outreach Coordinator who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Instituted a leadership development program for 7 youth participants, positively affecting their community engagement by 36%.
  • Led efforts to raise $7 through targeted fundraising campaigns in order to sustain youth outreach programs for 3 more years.
  • Increased accessibility to program materials by developing a digital platform that reached 38% more participants.
  • Led a youth advisory committee that helped influence 12 city-level policy changes, amplifying youth voices in local governance.
  • Developed and implemented media strategies for promoting youth initiatives, achieving increased engagement of 46% on social media platforms.
  • Implemented a conflict resolution training program for 14 young participants, reducing behavioral incidents by 51% in after-school programs.
  • Established and maintained communication channels with 16 new community partners, expanding reach to 12% more youth annually.
  • Managed after-school program logistics, resulting in a 53% improvement in program participation and retention.
  • Mentored over 16 at-risk teenagers, leading to 72% improvement in school attendance and performance through one-on-one guidance.
  • Partnered with local universities to provide free tutoring services, resulting in over 2 hours of volunteer instruction to underserved youth.

Affiliations

  • National Association of Peer Program Professionals (NAPPP)
  • Academy for Crisis Program Coordinators
  • American Society of Safety Professionals
  • United Way Youth Engagement Network
  • Youth Outreach Forum for Social Change (YOFSC)
  • Association of Information Technology Professionals
  • National Youth Advocacy and Resilience Association (NYAR)
  • Toastmasters
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • National Association of Social Workers

Certifications

  • Certified Peer Mentor and Leadership Coach – Northwind
  • Certified Public Accountant (CPA)
  • Trauma-Informed Care Certification Brightline
  • Nonprofit Leadership & Management Certificate – category
  • Cisco Certified Internetwork Expert (CCIE)
  • Public Speaking and Youth Advocacy Certification – Vantage
  • Certified Digital Media Professional (CDMP) – Harbor & Co. for Social Media Campaigns
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Restorative Justice Facilitator Certification – Portland

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