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Skills

  • Communications
  • Disaster recovery and service restoration
  • Blueprint and schematic interpretation
  • Team building
  • Troubleshooting systems
  • Device Installation
  • Customer relations and communication
  • System Repair
  • Excavation safety protocols
  • Project scheduling and timeline management

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved initiative consecutive accident-free years.
  • Adopted new excavation technologies.
  • Collaborated with utility locating service providers to verify underground assets, which decreased guesswork and enhanced operational efficiency by 82%.
  • Collaborated with cross-functional teams to identify potential challenges in utility placement, successfully reducing project delays by 78% across 10 projects.
  • Avoided damaging existing utility lines.
  • Conducted ground testing.
  • Achieved results across 10 projects.
  • Built and maintained relationships with suppliers.
  • New devices and system components were installed and configured by me.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Utility Technician.
  • Advanced Utility Technician experienced in underground infrastructure modernization, helping to reduce overall project costs by 79% through strategic resource optimization and collaboration with contractors.
  • Accomplished Utility Technician with a core focus on delivering customer satisfaction through expert handling of emergency repairs and preventive maintenance, reducing downtime by 44%.
  • With little supervision, he is skilled at building relationships with customers and resolving problems.
  • Adhered strictly to OSHA and industry-specific safety regulations.
  • Accomplished in project scheduling and management, consistently meeting deadlines for utility installation and repair projects across multiple commercial and residential sites.
  • Achieved significant cost savings on rework and damages.
  • Achieved restoration within 12 hours on average.
  • Adopted new tools and methodologies.

Accomplishments

  • Collaborated with team of 10 in the development of metric.
  • Drove down costs by 22% by implementing innovative trenchless technology for installing underground utilities in urban environments.
  • Utilized Workday detection tools to prevent interference with existing infrastructure during new utility installations, cutting project delays by 52%.
  • Conducted leak detection and pressure testing on gas lines, finding and repairing 3 leaks in critical infrastructure.
  • Monitored construction sites for safety violations, correcting hazards immediately and contributing to a 9-year accident-free record.
  • Ensured accurate mapping of underground utilities for future projects by meticulously recording all installations in Workday.
  • Conducted risk assessments and implemented mitigation strategies to avoid disruptions during underground utility installations for category.
  • Resolved complex site issues involving unidentified underground utilities, saving the project team 18 days in delay.
  • Installed green energy infrastructures, such as geothermal and solar-powered lines, as part of initiative in Chicago, fostering eco-friendly solutions.
  • Resolved product issue through consumer testing.

Affiliations

  • International Association of Administrative Professionals
  • International Society of Trenchless Technology (ISTT)
  • International Council of Nurses
  • Lions Club
  • Certified Occupational Safety Specialist (COSS)
  • Membership at Construction Management Association of America (CMAA)
  • National Association of Social Workers
  • Member of Local program Utility Workers Union
  • Freemason
  • National Utility Contractors Association (NUCA)

Certifications

  • Traffic Control Safety Certification Beacon Labs, 2018
  • High Voltage Safety Training Atlanta, 2016
  • Occupational Health and Safety Administration (OSHA) 10/30-Hour Certification 2015
  • Microsoft Certified Systems Engineer (MCSE)
  • Class A CDL License (Commercial Driver’s License) 2021, Colorado
  • Underground Distribution Construction Certification Brightline, 2023
  • Gas Line Safety Certification system, 2021
  • Subsurface Utility Engineering (SUE) Certification Summit Group, 2020
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Utility Locator Certification ServiceNow, 2021

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