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Skills

  • Staff development
  • Extremely organized
  • Business operations
  • Dinner service planning
  • Business Planning
  • Continuous process improvement
  • Project organization
  • Data entry
  • P&L Management
  • Project development and life cycle

Work Experiences

  • By maintaining close relationships with customers, I was able to increase customer satisfaction and grow my business.
  • Devised effective work schedules for each team member in order to meet deadlines and staff shifts appropriately.
  • Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it on a regular basis.
  • Conducted ongoing supplier evaluations to assess delivery quality, timeliness, and compliance while maintaining strict cost controls and maximizing operational efficiency.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers.
  • By supervising finance management, human resources, and customer relations, I was able to maximize the return on investment for the company.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 13%.
  • Reviewed and evaluated ongoing operations while also developing initiatives to improve the process in the long run.

Summaries

  • Offering the ability to leverage trends across industries and markets to develop solutions and approaches aimed at increasing customer value and increasing company profitability.
  • Built high-performing teams and motivated employees to achieve personal and professional goals.
  • Clear understanding of client relations and quality assurance as well as client relations training.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Lean manufacturing was successfully implemented to boost productivity and lower completion costs.
  • Design and development of successful framework embedded software applications in the past.
  • Head of Production with 14 years of management experience with category employees.
  • Among his accomplishments is the creation of a category app for use in the standard industry.
  • Looking to contribute my skills and knowledge to a dynamic, growth-oriented process position.
  • Top-producing salesperson and industry expert in Miscellaneous.

Accomplishments

  • Managed
  • Developed a comprehensive production training module that improved new hire onboarding efficiency by 40%, decreasing learning curves for new operators.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Won
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Collaborated with engineering on Workday redesigns that streamlined manufacturing processes and cut costs by 75% per unit.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Monitored
  • Implemented a machine maintenance program that increased equipment uptime by 37% and reduced unplanned downtime.
  • Business Development: Initiated two key partnerships which resulted in system revenue growth.

Affiliations

  • Society of Human Resource Management
  • Institute of Industrial and Systems Engineers (IISE)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Jaycees
  • International Quality Federation (IQF)
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Rotary International
  • Lean Enterprise Institute (LEI)

Certifications

  • CompTIA Network+
  • Supply Chain Management Essentials Certification, Vantage, 2023
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ, 2016
  • Six Sigma Master Black Belt – Summit Group, 2016
  • Certified Manufacturing Technologist (CMfgT) program 2022
  • CompTIA Security+
  • CompTIA A+ Technician
  • Supply Chain Risk Management Certificate, Beacon Labs, 2018
  • Certified Business Analysis Professional (CBAP)
  • Advanced Process Control Certification – Brightline 2023

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