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Skills

  • Learning disability awareness
  • Motivational interviewing techniques
  • Records management
  • Case documentation
  • Boundaries establishment and reinforcement
  • Experience with clients in crisis residential or inpatient settings
  • Developing coping mechanisms for residents
  • Psychotropic medications knowledge
  • Successful hypnotherapist
  • Resident wellness promotion

Work Experiences

  • Built rapport with residents by encouraging open dialogue and fostering a space safe for vulnerable conversations.
  • Attended regular staff meetings.
  • Conducted risk assessments.
  • Applied crisis management techniques.
  • Averted major incidents in 43% of cases.
  • Contributed to system.
  • Collaborated with other mental health professionals to ensure that patients received consistent care and that diversion was avoided.
  • Assessed clients’ emotional and mental state nightly.
  • Designed a comprehensive shift-reporting tool.
  • Addressed resident sensitivity to noise.

Summaries

  • Advanced category counseling techniques, as well as expertise in crisis intervention strategies for patients.
  • Collaborated with caseworkers.
  • Contributed to seamless continuity of care.
  • Within Miscellaneous, senior Overnight Residential Relief Counselor and outstanding performer in client relations and team leadership.
  • Dedicated to creating a safe and secure environment.
  • Assisted residents with nocturnal anxiety.
  • Consistently overseeing safety checks.
  • Mental Health Counselor with 17 years of experience in healthcare who focuses on the needs of her clients.
  • Clear understanding of budget management and cross-functional collaboration as well as budget management training.
  • Adept at facilitating peer engagement sessions designed to increase participation, promoting a sense of community among residents.

Accomplishments

  • Proactively alerted staff to signs of relapse, leading to revised treatment plans and early intervention for 53% of residents.
  • Monitored for potential signs of self-harm or suicidal ideation, immediately implementing intervention protocols in procedure situations.
  • Reduced behavioral incidents by 77% through the implementation of personalized behavioral strategies and direct engagement during overnight shifts.
  • Ensured compliance with health and safety standards across all overnight shifts, passing 3 facility audits without any major violations.
  • Led nightly therapeutic recreational activities, increasing resident engagement in the program by 63% during off-peak hours.
  • Adhered strictly to shift handover protocols, ensuring all pertinent behavioral or medical updates were accurately communicated to incoming staff.
  • Documented and resolved program which led to framework.
  • Performed debriefing sessions for staff following high-stress overnight incidents, providing emotional support and resilience-building strategies.
  • Successfully prevented medical escalation by following pre-defined crisis protocols for recognizing acute psychotic episodes during overnight hours.
  • Collaborated with on-site clinical teams, reporting metric incidents within three years, resulting in improved follow-up care for clients.

Affiliations

  • National Certification in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) 2016
  • American Psychiatric Nurses Association (APNA)
  • International Association of Peer Supporters (iNAPS)
  • Society for Psychotherapy Research (SPR)
  • Member of the National Association for Dual Diagnosis (NADD)
  • Rotary International
  • National Federation of Families for Children’s Mental Health (FFCMH)
  • American Counseling Association (ACA)
  • Jaycees
  • American Association of Suicidology (AAS)

Certifications

  • Project Management Professional (PMP)
  • Licensed Clinical Social Worker (LCSW) – standard
  • Certified Master Crisis Counselor (CMCC) – category
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Certified Trauma Support Counselor (CTSC) – category
  • Certified Public Accountant
  • Mental Health First Aid (MHFA) – National Council for Mental Wellbeing
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)

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