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Skills

  • Business operations
  • Project management
  • Procedure equipment
  • Report writing
  • Operational improvement
  • Process improvement
  • Project organization
  • Data analysis
  • Communications
  • Inspection reviews

Work Experiences

  • Created multi-threaded admin web applications based on system.
  • Achieved a 74% reduction in readmissions.
  • Collaborated with insurance companies.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Improved bill payment timeliness by developing flexible payment plans for patients.
  • Built tailored discharge plans.
  • Achieved 84% adherence to follow-up care.
  • Achieved results within the first week of discharge.
  • Crafted personalized discharge arrangements.

Summaries

  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Among his accomplishments is the creation of a framework app for use in the process industry.
  • An experienced social worker who can coordinate services, collaborate with families, and provide ongoing counseling and support.
  • Goal-oriented and friendly, with a track record of updating traditional offices to improve patient satisfaction.
  • Knows how to manage charts, forms, and payments.
  • Customer-focused Sales Representative with 2 years of experience solving problems for clients.
  • Communication, planning, and conflict resolution skills are all excellent.
  • Ready to put my 10 years of experience to work in a challenging, patient-centered position with room for advancement?
  • Method are well-understood.
  • Motivated Discharge Planner with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Played a key role in the creation of community-based discharge resources, which contributed to patient satisfaction scores increasing by 82%.
  • Created patient education materials that improved understanding of follow-up care requirements, resulting in a 38% reduction in non-compliance with discharge instructions.
  • Reduced hospital length of stay by an average of 16 days through the development of efficient discharge workflows, optimizing inpatient bed availability.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated discharge planning closely with financial counselors, ensuring that over 14% of patients left the hospital with a clear understanding of their financial responsibilities.
  • Documented and resolved program which led to initiative.
  • Constructed detailed discharge summaries for outpatient providers, facilitating the ongoing care of over 7 discharged patients each year.
  • Managed discharge plans for complex geriatric cases, ensuring that over 7% of patients connected with appropriate community resources for their ongoing care.
  • Expedited patient transitions to skilled nursing facilities by enhancing collaboration with external agencies, reducing wait times by 82%.
  • Led initiatives to standardize discharge processes for transplant patient care, increasing the rate of adherence to follow-up care by 78%.

Affiliations

  • Society for Healthcare Social Work Administrators
  • National Hospice and Palliative Care Organization (NHPCO)
  • American Geriatrics Society (AGS)
  • American Medical Informatics Association
  • Case Management Society of America (CMSA)
  • Society of Human Resource Management
  • National Association of Social Workers
  • Council on Social Work Education (CSWE)
  • American Case Management Association (ACMA)
  • Project Management Institute

Certifications

  • Certified Public Accountant (CPA)
  • Certified Social Worker in Health Care (C-SWHC)
  • Post-Discharge Care Management Certificate from Vantage
  • Licensed Clinical Social Worker (LCSW)
  • Accredited Professional in Patient Care Coordination (APPCC)
  • CompTIA A+ Technician
  • Data Integration in Healthcare Systems Certificate from Ironclad Systems
  • Salesforce
  • Project Management Professional (PMP)
  • Certified Rehabilitation Counselor (CRC)

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