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Skills

  • Communication of Legal Voting Rights
  • Misclassification Error Reduction
  • Polling Site Accessibility Setup
  • Election security protocols
  • Team building
  • Training program development
  • Ballot Discrepancy Resolution
  • Team management
  • Cross-functional Collaboration with Election Authorities
  • Compliance with ADA standards

Work Experiences

  • Addressed and resolved voter questions.
  • Planned program staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Coordinated with election authorities.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Collaborated with 16 polling station volunteers, providing clear directives to maximize operational efficiency.
  • Designed an instructional guide for first-time poll workers.
  • Directed traffic flow inside the polling station, maintaining a safe and orderly environment while reducing voter wait times.
  • Collaborated with 18 polling station volunteers.
  • Conducted voter outreach campaigns in Seattle to increase voter participation, generating a 84% surge in early voting turnout.
  • Recognized framework issues and used team leadership to effectively resolve them prior to escalation.

Summaries

  • Versatile Polling Clerk with risk assessment knowledge and strong stakeholder engagement abilities.
  • Individual with risk assessment who is active and well-educated.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Adept in in-person ballot verification.
  • Costs were consistently reduced while profits were increased.
  • Assisted voters with electronic voting machines.
  • Within Miscellaneous, senior Polling Clerk and outstanding performer in performance reporting and risk assessment.
  • Polling Clerk with 9 years of successful process improvement and workflow optimization experience.
  • Professional who is well-organized and attentive, with experience in administrative support.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Lead procedural compliance efforts for Denver, which earned recognition for flawless execution and voter satisfaction.
  • Successfully minimized voting errors through the implementation of enhanced voter education materials in 2022.
  • Boosted early voting by 80% through targeted voter education efforts in Columbus.
  • Delivered procedural training to incoming staff, reducing onboarding time by 51% and achieving compliance with local regulations.
  • Successfully set up ADA-compliant polling stations in 10 locations, improving accessibility for all voters.
  • Implemented voter outreach initiatives in Phoenix, raising participation in local elections by 29%.
  • Managed the receipt and handling of provisional ballots, ensuring full compliance with state regulations.
  • Utilized communication channels to inform 14 voters about election rights, resulting in increased voter confidence and participation.
  • Verified over 6 voter registrations with full accuracy, ensuring seamless election processing.
  • Played a pivotal role in optimizing logistical delivery and setup for 17 voting stations, ensuring all were operational on time.

Affiliations

  • International Foundation for Electoral Systems (IFES)
  • National Institute on Aging (NIA) Voter Advocacy Programs
  • Election Center's Certified Elections/Registration Administrator (CERA) Program
  • National Association of State Election Directors (NASED)
  • International Association of Administrative Professionals
  • International Council of Nurses
  • American Society for Public Administration (ASPA)
  • National Association of Secretaries of State (NASS)
  • Voter Empowerment Task Force
  • National Association of Election Officials (NAEO)

Certifications

  • CompTIA Security+
  • Certified Absentee Ballot Administrator
  • Project Management Professional (PMP)
  • Advanced Polling and Queue Management Techniques Certification
  • Certified in Election Law Procedures – Colorado
  • State-Specific Poll Worker Certification – Georgia
  • National Association of Election Officials (NAEO) Poll Worker Certification
  • ServSafe
  • Certified Poll Worker Training Specialist program
  • First Aid/CPR Certified

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