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Skills

  • Equipment training and onboarding
  • Cross-functional teamwork
  • Search directories
  • Team management
  • Continuous process monitoring and adjustment
  • System report generation
  • Correspondence management
  • First Aid/CPR
  • Machinery operation and monitoring
  • Process optimization

Work Experiences

  • Achieved operational readiness 14 days early.
  • Assumed leadership responsibilities during supervisor absences.
  • Achieved 100% compliance during safety audits for 2022.
  • Gave new employees voice and accent training to teach proper customer service etiquette.
  • Went to safety training meetings to learn how to deal with medical and fire emergencies.
  • Communicated effectively with team members.
  • Sent and received messages from customers and coworkers using computers and fax machines.
  • Took incoming calls and used the PA system to page individuals and departments.
  • Completed Lean training in 2022.
  • Contributed to Excellence Award recognition for safety compliance.

Summaries

  • Accustomed to fast-paced machinery environments.
  • Helpful telephone operator who can provide inquiring customers with accurate and detailed information.
  • Accomplished Operator Trainee.
  • Adjusted settings promptly to meet operational targets.
  • Able to assist in routine equipment inspections.
  • Achieved waste reduction of $3 per quarter.
  • Achieved zero compromise on safety.
  • To project a positive company image, maintains a poised and eloquent demeanor.
  • Articulate Telephone Operator with a passion for providing excellent telephone management services.
  • Achieved compliance with industry standards.

Accomplishments

  • Achieved CPA related to machinery operation and safety, improving team compliance by 55%
  • Successfully operated and monitored procedure, ensuring compliance with standard and enhancing safety protocols.
  • Implemented framework, resulting in a zero-accident workplace for 12 consecutive days.
  • Streamlined workflow processes leading to a 34% reduction in production defects.
  • Participated in continuous safety and operational skills training, maintaining a consistent 46% compliance rate.
  • Introduced efficiency best practices resulting in 18 days of zero unscheduled downtime.
  • Led cross-functional team of 17 in completing machine installations, reducing downtime by 77%.
  • Addressed minor technical issues in real-time, preventing major equipment failures and ensuring continuous production.
  • Initiated safety refresher courses for operators, enhancing safety record and reducing reportable incidents to 12 in 2023.
  • Led machine troubleshooting efforts, preventing extended downtime and saving over 11 dollars in potential losses.

Affiliations

  • Plant Safety Institute
  • Project Management Institute
  • Occupational Safety and Health Association (OSHA) - method
  • International Society of Automation (ISA)
  • Equipment Maintenance Engineers Network
  • International Alliance for Production and Manufacturing Operators (IAPMO)
  • Certified Forklift Operators Union - Boston
  • National Society of Professional Engineers (NSPE)
  • American Marketing Association
  • American Welding Society (AWS)

Certifications

  • CompTIA Network+
  • National Institute for Metalworking Skills (NIMS) Certification – Machine Maintenance
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Certified in Long-Term Operations Planning – Workday
  • OSHA 10-Hour General Industry Safety and Health Certification
  • Certified Business Analysis Professional (CBAP)
  • SAP Production Planning (PP) Module Certification – QuickBooks
  • CPR/AED Certification, process
  • Certified Process Operator (CPO) – American Petroleum Institute (API)

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