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Skills

  • Data-driven decision making
  • Process improvement
  • Filing and data archiving
  • Business operations
  • Relationship development
  • Project organization
  • Childcare experience
  • Behavioral incident reduction planning
  • Schedule management
  • Travel administration

Work Experiences

  • Achieved Innovation Award recognition for service innovation.
  • Used physical therapy to help patients improve their muscle tone, range of motion, and recovery from injuries.
  • Was in charge of 17 household employees, contractors, and vendors.
  • Advocated for program funding in local community councils, successfully securing $13 in grants for additional services and resources.
  • Achieved President's Club for innovation.
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients.
  • Adopted by the wider organization.
  • Administered health checkups.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books.

Summaries

  • Direct care provider with experience assisting program people with their medical and emotional needs.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Exceptionally well-organized and capable of anticipating client needs.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • Clear understanding of vendor management and team leadership as well as process improvement training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as optimized and launched.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Day Program Specialist with 14 years of successful client relations and quality assurance experience.

Accomplishments

  • Assisted in evaluating program needs based on participant behavior trends, informed by bi-weekly feedback collection and data analytics.
  • Facilitated daily routine management by working with a multidisciplinary team to ensure activities were aligned with participant goals and regulatory standards.
  • Enhanced program outcomes by introducing cognitive adaptability training, resulting in measurable progress for over 7 participants.
  • Collaborated with team of 15 in the development of method.
  • Conducted crisis intervention training for staff, reducing emergency incidents by 85%. Applied advanced de-escalation techniques.
  • Structured engaging group and individual activities to enhance social interaction, leading to 25% improvement in participant satisfaction.
  • Documented and resolved standard which led to framework.
  • Served as point of contact between families, healthcare experts, and internal staff to ensure consistent and open communication across teams.
  • Secured grants by drafting detailed program success reports, resulting in an additional funding of 14 for program expansions and outreach.
  • Introduced technology-assisted therapeutic activities, such as Adobe Creative Suite, contributing to cognitive improvement in 83% of participants.

Affiliations

  • National Council for Behavioral Health (NCBH)
  • Autism Society of Atlanta Chapter
  • Association of Community Rehabilitation Educators (ACRE)
  • International Association of Rehabilitation Professionals (IARP)
  • Association for Computing Machinery
  • Society of Women Engineers
  • Academy of Certified Brain Injury Specialists (ACBIS)
  • National Association of Direct Support Professionals (NADSP)
  • International Council of Nurses
  • American Society of Safety Professionals

Certifications

  • Certified Employment Support Professional (CESP)
  • First Aid/CPR Certified
  • Direct Support Professional (DSP) Certification
  • Autism Spectrum Disorder (ASD) Specialization Certificate, metric
  • Certified Rehabilitation Counselor (CRC)
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Positive Behavioral Interventions and Supports (PBIS), Columbus Certification
  • Developmental Disabilities Certificate
  • Salesforce

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