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Skills

  • Relationship development
  • Problem resolution
  • Financial analysis for benefit program savings
  • Workday expertise
  • Supervision
  • Data analysis
  • Vendor relationship management
  • Employee wellness program design
  • Client retention through tailored benefit plans
  • Claims processing oversight

Work Experiences

  • Achieved Outstanding Service Award for outstanding customer service.
  • Worked with auditors to ensure that method, initiative, and program plans were compliant.
  • Made significant improvements to reporting processes, resulting in a 11% reduction in errors.
  • Achieved a 20% reduction in healthcare claims costs.
  • Advised on cross-border benefit strategies.
  • Achieved a 26% rise in employee satisfaction.
  • Achieved 49% engagement across multiple states.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the delivery of initiative project by process team, which resulted in initiative.
  • Advised senior leadership on crafting executive-level benefits packages, ensuring high-value retention incentives for C-suite transitions.

Summaries

  • Building and deploying well-planned benefits and compensation plans has been proven to be successful.
  • Collaborative Employee Benefits Consultant skilled at driving cross-departmental initiatives and streamlining overall benefits administration processes by 32%. Known for delivering superior employee experiences.
  • Comprehensive knowledge of compliance auditing and ERISA standards allows me to deliver peace of mind and savings by proactively avoiding potential fines and legal risks.
  • Employee Benefits Consultant is a multi-talented Employee Benefits Consultant who is consistently rewarded for planning and operational improvements.
  • Achieved 42% engagement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at identifying cost-saving opportunities.
  • Consistently delivered annual client savings of $16.
  • Achieved 39% engagement for multi-state organizations.
  • Analytical Employee Benefits Consultant with deep experience in cost-benefit analysis and benefits program optimization, consistently enhancing employee wellness and reducing costs.

Accomplishments

  • Developed and led benefits training for HR university graduates, 80% of whom were certified in industry standard compliance programs.
  • Resolved product issue through consumer testing.
  • Partnered with customer success and key stakeholders to design and implement benefits packages tailored to meet the specific needs of Human Resources, increasing employee satisfaction by 57%.
  • Conducted benefits benchmarking analysis, helping clients align their total compensation packages with industry standards, achieving cost-neutral improvements in employee satisfaction scores by 33%.
  • Designed customizable Total Compensation Statements using HubSpot, helping employees visualize the full value of their benefits package and increasing retention by 45%.
  • Played an instrumental role in advising clients on transitioning from traditional to consumer-driven health plans (CDHPs), achieving 75% participation within 8 months.
  • Authored and distributed educational materials on updates regarding 13 benefits programs, improving employee understanding and utilization rates by 76%.
  • Analyzed survey data from over 9 employees on benefits programs, producing actionable insights that led to a 85% improvement in employee satisfaction.
  • Piloted wellness incentive programs that cut absenteeism by 82%, improving overall employee productivity and health outcomes.
  • Drafted and implemented new COBRA compliance policies that reduced legal risks for client companies, achieving an audit success rate of 81%.

Affiliations

  • State-Based Licensing Board Massachusetts, 2015 License
  • American Association of Healthcare Administrative Management (AAHAM)
  • Jaycees
  • Society of Women Engineers
  • Institute of Employee Benefits and Compensation Certification 2020
  • International Association of Administrative Professionals
  • Human Resources Management and Development Association Member
  • Society of Human Resource Management
  • Lions Club
  • Fellowship in the Conference of Consulting Actuaries (FCCA)

Certifications

  • Certified Wellness Program Coordinator (CWPC) - Lakeside Partners
  • Fellow, Life Management Institute (FLMI)
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Health Savings Account (HSA) Expert Certification
  • Retirement Plans Associate (RPA)
  • CompTIA Network+
  • Senior Professional in Human Resources (SPHR)
  • Global Benefits Management Certification
  • Certified Healthcare Reform Specialist®

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