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Skills

  • Program equipment
  • Project organization
  • Advanced Persuasion Techniques
  • Business-to-business (B2B) sales
  • Microsoft applications proficiency
  • Territory management
  • Lead nurturing and follow-up
  • MS Office
  • Customer needs assessment
  • Budgets

Work Experiences

  • Was in charge of issuing receipts and processing refunds, credits, and exchanges.
  • Adjusted messaging and sales techniques.
  • Helped customers sign up for store loyalty programs and explained the benefits in detail.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Achieved a 63% boost in new client acquisitions.
  • Achieved a rise in sales across digital platforms.
  • Averaged 10 new leads per week.
  • Achieved results for three consecutive quarters.
  • Worked quickly to weed out customers who were unlikely to buy so that I could focus on the most promising prospects.
  • Assessed potential client needs.

Summaries

  • Within Miscellaneous, senior Door Sales Representative and outstanding performer in strategic planning and client relations.
  • Experienced in selling a variety of products in the category area.
  • Achieved substantial market penetration.
  • Extensive inventory management and shipment processing experience.
  • Professional in retail sales with experience in product placement and merchandising.
  • Achieved 48% more revenue than projected.
  • Achieved a 78% increase in referral-based business.
  • Door Sales Representative is a multi-talented Door Sales Representative who is consistently rewarded for planning and operational improvements.
  • Achieved President's Club recognition.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Worked directly with the engineering team to align sales strategies, helping to increase regional customer acquisition by 21%.
  • Resolved product issue through consumer testing.
  • Documented and resolved category which led to standard.
  • Developed customized sales reports using Asana for monthly reviews, helping to identify actionable trends and upsell opportunities.
  • Conducted market research and competitive analysis, resulting in strategic recommendations that increased product sales by 36%.
  • Led door-to-door sales efforts for ServiceNow, consistently closing deals with 54% customer retention.
  • Collaborated with team of 14 in the development of procedure.
  • Developed and delivered high-impact presentations using Microsoft Excel, closing $7 in new deals over a period of 6 months.
  • Presented product and service demos to potential clients, resulting in a total of $17 in signed contracts over three years.
  • Increased client engagement across Austin, resulting in a 53% uptick in monthly client interactions and new account sign-ups in 2021.

Affiliations

  • Member, Institute of Industrial Sales and Marketing (IISM)
  • Society of Human Resource Management
  • International Council of Nurses
  • Lions Club
  • Toastmasters
  • Recipient of Certified Sales Executive (CSE) Accreditation - framework, 2023
  • Active Member, National Sales Network (NSN)
  • American Medical Informatics Association
  • Sales and Business Development Association (SBDA)
  • Affiliate, National Retail Hardware Association (NRHA)

Certifications

  • Certified Digital Sales Specialist (CDSS) - standard
  • CompTIA A+ Technician
  • CompTIA Network+
  • Certified Inside Sales Professional (CISP) – method
  • Certified Negotiation Expert (CNE) - initiative
  • Certified Commercial Sales Professional (CCSP) - framework
  • Certified Supply Chain Sales Professional (CS-SP) - process
  • SHRM Certified Professional (SHRM-CP)
  • Digital Marketing and Sales Alignment Certification - framework
  • Google Certified Professional Cloud Architect

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