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Skills

  • Accounting systems and controls
  • Credit risk analysis
  • Root cause analysis
  • Audit coordination
  • High call volume management
  • Invoicing accuracy
  • Cash flow optimization
  • Tax reporting
  • High-volume collections
  • General accounting

Work Experiences

  • Analyzed delinquent accounts and applied appropriate collection strategies, recovering $15 in just three years.
  • Assigned payment plans.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 49% improvement in cash flow.
  • Transported Tableau to three years customer locations.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Double-checked the data's accuracy and integrity.
  • Looked for industry trends on social media and through online sources.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Conducted an initial client assessment and analysis to begin the research process.

Summaries

  • Top-producing salesperson and industry expert in Accounting and Finance.
  • Dedicated to increasing profits, lowering accounting errors, and streamlining accounting processes.
  • Billing Collector with 9 years of successful strategic planning and performance reporting experience.
  • Knowledgable in a variety of design and testing methodologies.
  • Dedicated to paying employees, vendors, and suppliers on time.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Among his accomplishments is the creation of a metric app for use in the procedure industry.
  • Accounting systems and related computer software programs, such as Asana and QuickBooks, are second nature to me.
  • Billing Collector is a multi-talented Billing Collector who is consistently rewarded for planning and operational improvements.
  • Exceptional at managing multiple projects with tight deadlines.

Accomplishments

  • Documented and resolved procedure which led to method.
  • Created a billing error checklist that reduced team discrepancies by 27%.
  • Effectively collected on 3 overdue accounts in 18 months by negotiating favorable repayment terms to minimize customer loss.
  • Reconciled 4 complex medical billing claims with insurance carriers, reducing disputes by 54%.
  • Improved the overall accuracy of the accounts receivable reporting by 85% through enhanced review processes within SAP.
  • Improved collection performance on key accounts by 33% through data analysis and dynamic call script updates.
  • Provided weekly status reports to senior management, reducing unresolved billing disputes by 68% after analysis and recommendations.
  • Partnered with the sales team to resolve order and invoice discrepancies, significantly decreasing payment delays by 80%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a comprehensive training program for billing staff, contributing to a 29% reduction in department errors.

Affiliations

  • Association for Financial Professionals (AFP) - Working Group for High Call Volume Collection Strategies
  • Healthcare Financial Management Association (HFMA) - Active Member 2023-Present
  • Freemason
  • Certified Professional Collector (CPC) - Specialized Training in Third-Party Collection Engagement
  • American Marketing Association
  • Society of Financial Examiners (SOFE) - Member in Good Standing since 2016
  • Certified Revenue Cycle Representative (CRCR) Certification
  • National Association for Healthcare Revenue Integrity - Annual Conference Attendee 2021
  • Society of Human Resource Management
  • Association of Information Technology Professionals

Certifications

  • Certified Billing and Coding Specialist (CBCS) - 2016
  • Salesforce
  • Certified Professional Collector (CPC) - 2016
  • Certified Billing and Receivables Management (CBRM) - Harbor & Co.
  • Certified Healthcare Financial Professional (CHFP) - 2022
  • CompTIA Network+
  • Certified Revenue Cycle Specialist (CRCS) 2019
  • Certified Compliance Officer (CCO) - Beacon Labs
  • Certified Protection Officer (CPO)
  • Business Credit and Collections Professional (BCCP) - Lakeside Partners

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