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Skills

  • Relationship development
  • Direct communication with participants
  • Multilingual communication skills
  • Team management
  • First Aid/CPR
  • Process improvement
  • CRM proficiency (e.g., HubSpot)
  • Multi-channel recruitment
  • Outreach content creation (e.g., email scripts, social posts)
  • Digital marketing outreach techniques

Work Experiences

  • Coordinated with human resources to automate the patient screening process.
  • Analyzed recruitment trends.
  • 6 potential participants were recruited and screened by me.
  • Data from participant interviews was coded.
  • Assessed and screened over 15 patients.
  • Clarified questions for interviewees so that they could give honest answers.
  • Transported QuickBooks to several months customer locations.
  • Observed the participants and took notes on their responses.
  • Achieved a 24% increase in recruitment efficiency.
  • Achieved growth over 2015.

Summaries

  • Collaborated with principal investigators.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 53% improvement in performance.
  • Consistently enrolled high-quality participants.
  • Achieved a 54% reduction in recruitment costs.
  • Achieved results over the course of 2015.
  • Patient Recruiter is a multi-talented Patient Recruiter who is consistently rewarded for planning and operational improvements.
  • Achieved a 36% boost in recruitment outcomes.
  • Achieved a 84% improvement in engagement.
  • Organized and meticulous, with the ability to manage multiple tasks at the same time.

Accomplishments

  • Collaborated with team of 13 in the development of initiative.
  • Designed multi-channel digital marketing efforts leading to a 19% surge in potential participant lead generation.
  • Collaborated with clinical trial managers to develop custom recruitment plans, decreasing overall participant attrition by 29% across 2019.
  • Assisted in drafting informed consent processes, improving participant comprehension and compliance by 44%.
  • Led focus groups to gather feedback from former participants, using insights to enhance recruitment effectiveness by 63%.
  • Increased recruitment efficiency by adopting CRM technologies and automating outreach efforts, saving 17 hours per week in manual tasks.
  • Initiated a referral bonus system for physicians, leading to a 35% rise in patient recommendations for Miscellaneous.
  • Collaborated with external vendors to optimize recruitment database tools, streamlining workflows and improving patient engagement rates by 82%.
  • Earned President's Club for surpassing quarterly recruitment goals in procedure by achieving 63% participant completion rate.
  • Facilitated webinars in French that saw 39% of attendees becoming enrolled participants for metric trials.

Affiliations

  • Patient-Centered Clinical Decision Support Learning Network
  • International Society for Quality of Life Research (ISOQOL)
  • Association of Information Technology Professionals
  • Project Management Institute
  • Clinical Research Society (CRS)
  • Lions Club
  • Clinical Research Forum (CR Forum)
  • Fellowship status with a relevant medical or clinical research board procedure
  • Health Information and Management Systems Society (HIMSS)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Healthcare Recruiter (CHCR) - Northwind
  • Google Certified Professional Cloud Architect
  • Association of Clinical Research Professionals (ACRP) Membership
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Research Ethics and Compliance Training - Vantage
  • ICH Good Clinical Practice (GCP) Certification - 2023
  • Patient-Centered Outcomes Research (PCOR) Certification - Northwind
  • Clinical Trial Enrollment & Management Certificate - Salesforce

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