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Skills

  • Proficient in Microsoft Excel
  • Trade shows
  • Microsoft Office Suite
  • CRM understanding
  • Google Analytics
  • Supporting fundraising
  • Event planning
  • Strategic media placement
  • Written and verbal communication
  • Credit and collections

Work Experiences

  • Organized promotional events and trade shows and took part in them.
  • Quarterly performance evaluations, other information, and the transition manual were all kept by me.
  • Cultivated and managed key client, vendor, and community partner relationships.
  • Collaborated closely with clients to identify needs and challenges, as well as campaign themes that were solution-oriented.
  • Customers received important information about project successes and product updates from me.
  • In charge of account management, strategy, targeting, and campaign development for 12 large Fortune 500 clients.
  • Created and maintained an external communications calendar, as well as managed assigned tasks.
  • 8 speeches for company executives per three years were written by me.
  • By implementing an integrated social media strategy, I was able to increase website traffic by 14%.
  • Advised management on how to communicate with employees and customers about organizational changes.

Summaries

  • Expert in budgeting and forecasting with extensive experience in direct mail and advertising campaigns.
  • Prepared to apply 9+ years of experience to a new role that will be challenging.
  • Account Supervisor with experience managing high-value customer projects efficiently and with care.
  • SEO and data analytics are two areas in which he excels.
  • Marketing Manager with a flexible and creative leadership style, as well as the ability to foster a productive and engaging company culture.
  • Project management expert with a track record of delivering on-time communications that are aligned with marketing goals.
  • Experienced Communications Director with success in driving innovation and early adoption of emerging technologies and platforms.
  • Looking for a new job where my strong work ethic and excellent communication skills will be valued.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Exceptional strategic planning and process improvement abilities.

Accomplishments

  • Developed and executed brand storytelling initiatives for a corporate rebrand, resulting in media features in 14 leading Marketing and Communications outlets.
  • Devised a customer communications protocol in response to the launch of Tableau, resulting in 59% increase in customer satisfaction.
  • Created a media outreach strategy that generated 6 press clippings and resulted in 16 million media impressions in just 18 months.
  • Implemented proactive crisis communication strategies, reducing negative media exposure by 85% after a 15-week product recall event.
  • Implemented corporate social responsibility (CSR) communication strategies that increased stakeholder engagement by 70% during initiative.
  • Recipient of the Innovation Award Award from the Meridian in standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated 13 executive speaking engagements at industry-leading conferences, resulting in enhanced visibility and networking opportunities for the organization.
  • Provided media training to senior executives, improving their on-air presence and leading to 52% more favorable media coverage.
  • Coordinated an international media tour, securing coverage in 17 top-tier publications to elevate the brand visibility of Microsoft Excel.

Affiliations

  • Association for Computing Machinery
  • Corporate Communication International (CCI)
  • Association for Women in Communications (AWC)
  • Public Relations Society of America (PRSA)
  • National Association of Social Workers
  • Digital Analytics Association (DAA)
  • American Marketing Association
  • American Marketing Association (AMA)
  • Freemason
  • Toastmasters

Certifications

  • Integrated Marketing Communications Certificate - procedure
  • Certified Public Accountant
  • Certified Speech & Media Trainer - category
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Crisis Communication Certification – framework
  • Salesforce
  • Certified Protection Officer (CPO)
  • International Association of Business Communicators (IABC) Accredited Business Communicator (ABC)
  • Certificate in Leadership Communication - framework
  • Certified Professional in Crisis Communication (CPCC) - framework

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