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Skills

  • MS Office
  • Firewall policy creation
  • End-user support and training
  • Customer Satisfaction Enhancement
  • Shipping procedures understanding
  • Stock management
  • Recordkeeping strengths
  • Automation of Security Processes
  • Stocking
  • Audit report analysis

Work Experiences

  • Achieved 49% lower phishing-related incidents among employees.
  • Managed warehouse staff and ensured efficiency in a fast-paced environment.
  • Assessed risk factors for incoming patches and updates.
  • Achieved results over a 6 months.
  • Collaborated with engineers to deploy new system updates, decreasing known vulnerabilities by 17% over a the past year.
  • Achieved a 30% reduction in future errors.
  • Cut response times for crucial incidents to 16 minutes.
  • Used a standard computer system, a hand-held inventory control device, and a calculator to perform automated.
  • Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked.
  • Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies.

Summaries

  • Professional with a strong work ethic and a willingness to work as part of a team.
  • Adept at designing security protocols for VPN access.
  • Achieved 50% accuracy in threat detection.
  • Client relations expert with QuickBooks and SAP maintenance training.
  • Stock Clerk with over 18 years of experience ensuring proper handling of a wide range of products, including process and procedure.
  • Achieved less than 4 downtime hours.
  • Adept at designing and maintaining security protocols for VPN access across 10 global locations, ensuring secure and seamless remote work continuity.
  • Costs were consistently reduced while profits were increased.
  • Dedicated and hardworking, with abilities in data analysis and workflow optimization.
  • Dedicated to improving the customer experience.

Accomplishments

  • Established secure API connections for third-party tools integration, reducing data exposure risks and improving transactional integrity by 24%.
  • Earned CPA by deploying and managing environment simulations that enhance team training experiences in cybersecurity threats.
  • Implemented automated tracking systems for incident reports, enabling real-time status updates and enhancing communication between departments.
  • Enhanced email security and phishing attack defense, reducing malicious attempts by 52%, ensuring safer communication channels.
  • Documented and resolved process which led to category.
  • Consolidated cybersecurity threat data into clear dashboards, improving executive-level decision making and risk assessment processes.
  • Reduced network latency by 60% through the innovative restructuring of internal systems and optimization techniques.
  • Improved system availability by 46% by implementing multi-region failover protocols in the cloud infrastructure.
  • Initiated VPN performance analysis, which resulted in a 73% improvement in data encryption speed without compromising security.
  • Collaborated with cross-functional teams to establish remote work enablement processes, allowing 17 users to securely access resources from anywhere.

Affiliations

  • Project Management Institute (PMI) - Cybersecurity Division
  • Technology Services Industry Association (TSIA)
  • Association for Computer Information Systems (ACIS)
  • International Association for Cryptologic Research (IACR)
  • CompTIA (Computing Technology Industry Association)
  • SANS Institute Cyber Security Training & Certifications
  • National Institute of Standards and Technology (NIST) Cybersecurity Framework
  • ISACA – Information Systems Audit and Control Association
  • Open Web Application Security Project (OWASP)
  • Cloud Security Alliance (CSA)

Certifications

  • Certified Network Defense Architect (CNDA)
  • CompTIA Cybersecurity Analyst (CySA+)
  • Certified Incident Handler (GCIH)
  • Offensive Security Certified Professional (OSCP)
  • Certified Ethical Hacker (CEH)
  • First Aid/CPR Certified
  • Certified Information Systems Auditor (CISA)
  • CompTIA Security+
  • Fortinet Network Security Expert (NSE) Certification
  • Microsoft Certified Systems Engineer (MCSE)

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