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Skills

  • Organization
  • MS Office
  • Ranch marketing
  • Event Planning and Revenue Generation
  • Customer feedback analysis
  • Firearms inventory forecasting
  • Competitive shooting league organization
  • Supervision
  • Policy development and enforcement
  • Business operations

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of the ranch's records and paperwork.
  • Cut downtime by 8 hours per month.
  • Attracted over 11 participants.
  • Achieved a 45% improvement in overall accuracy.
  • Conducted individual training sessions.
  • Conducted regular equipment inspections.
  • Achieved compliance with method by 2024.
  • Achieved 68% enrollment growth.
  • Collaborated with law enforcement agencies to provide specialized firearms training to over 6 officers yearly.

Summaries

  • Conducted frequent emergency drills.
  • Coordinated with law enforcement.
  • Conducted consistent risk assessments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Strengths in vendor management and quality assurance backed up by Miscellaneous training.
  • Collaborative Range Master experienced in working with law enforcement agencies, effectively training over 18 officers per year on specialized firearms use.
  • Bolstered community ties.
  • Boosted client satisfaction by 18%.
  • Adaptable Range Master trained in operational management.
  • With knowledge of SAP maintenance, successful at designing procedures for efficient ranch organization.

Accomplishments

  • Created and delivered customer firearm safety education sessions, increasing return visitor rate by 69%.
  • Maintained compliance with all local, state, and federal firearm regulations, achieving 15 consecutive years with zero violations.
  • Streamlined operational workflow during peak traffic hours, reducing average waiting time by 79%.
  • Organized firearm safety certification programs for range members, resulting in a 69% increase in certifications issued.
  • Liaised with local sportsman clubs to organize system, attracting over 17 participants and increasing memberships by 22%.
  • Increased range profitability by 75% by introducing a membership loyalty program and partnering with local firearms retailers.
  • Expanded community engagement by organizing educational seminars on gun safety, attracting 5 new members.
  • Authored a comprehensive staff manual focused on customer service and firearms safety, leading to a 49% improvement in customer satisfaction scores.
  • Conducted risk assessments every 14 weeks, leading to a 60% reduction in workplace safety incidents.
  • Provided expert consultation to individuals and groups on firearm selection and handling techniques, leading to a 71% uptick in ancillary sales.

Affiliations

  • Police Marksman Association (PMA)
  • Military Marksmanship Association (MMA)
  • Freemason
  • Professional Firearm Instructors Guild (PFIG)
  • United States Practical Shooting Association (USPSA)
  • United States Concealed Carry Association (USCCA)
  • Society of American Range Officers (SARO)
  • Society of Human Resource Management
  • National Armory Roundtable (NAR)
  • National Association of Shooting Ranges (NASR)

Certifications

  • Certified Law Enforcement Firearms Instructor – Brightline
  • First Aid/CPR Certified
  • CompTIA Network+
  • USPSA Range Officer Certification – procedure
  • CompTIA Security+
  • Certified Ballistics Expert – Vantage
  • Emergency Medical Technician (EMT) – metric
  • Certified Hazardous Waste Operations and Emergency Response (HAZWOPER) – method
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)

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