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Skills

  • Project organization
  • Communications
  • Exceptional time management
  • Conversion Rate Optimization (CRO)
  • Content taxonomy design
  • Problem resolution
  • Business operations
  • Analytics tools proficiency (e.g., Google Analytics, method)
  • Program equipment
  • Planning and coordination

Work Experiences

  • Assured on-time delivery of blog posts.
  • Achieved a 77% improvement in retention.
  • Achieved a 23% page-load speed improvement.
  • Assisted in planning content for campaigns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed bounce rates.
  • Achieved revenue growth over several months.
  • Collaborated with metric customers to determine their needs and deliver system service.

Summaries

  • Analytical Content Management Intern.
  • Content Management Intern with 5 years of successful team leadership and client relations experience.
  • Collaborated with third-party contributors.
  • Ambitious Content Management Intern with expertise in content strategy and website performance analysis. Consistently enhanced content engagement, evidenced by 56% growth in email open rates and 25% improvement in site traffic.
  • Analyzed competitor content strategies.
  • Persuasive and captivating writer with a stellar portfolio of publications and quality assurance, vendor management, and risk assessment.
  • Conducted keyword optimization.
  • Boosted email open rates by 29%.
  • Ambitious Content Management Intern with proficiency in managing SEO-driven blog posts and increasing organic traffic by 40%. Has a proven track record of driving more first-page keyword rankings for company articles.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.

Accomplishments

  • Collaborated on email marketing campaigns by drafting content and segmenting audiences to increase open rates by 67%.
  • Drafted and proofread 9 blog posts per week, increasing company visibility within the target demographic.
  • Led a cross-department initiative to reformat content categorization, increasing internal content findability efficiency by 60%.
  • Introduced a tagging system that improved interlinking between articles, decreasing bounce rate by 42%.
  • Executed content audit and revised 16 outdated web assets, repurposing them for current campaigns and boosting site relevance.
  • Developed a content performance dashboard using Asana, reducing manual reporting time by 14 hours each week.
  • Played an integral role in content strategy development by conducting competitive content analysis and identifying content gaps.
  • Collaborated with team of 16 in the development of procedure.
  • Curated and edited multimedia content for website, incorporating best practices for accessibility and SEO.
  • Coordinated localization and translation of content into 12 languages, increasing accessibility for international users.

Affiliations

  • Freemason
  • Society of Women Engineers
  • Attended User Experience Professionals Association (UXPA) events to learn more about user-centered content practices for websites and apps
  • Certificate in Inbound Marketing from HubSpot Academy, specializing in writing content that converts leads into customers
  • Active participant in American Marketing Association (AMA) with contributions to 2016-2017 digital marketing webinars
  • Subscriber and contributor to Content Science Academy, focusing on advanced content strategy and measurement best practices
  • Toastmasters
  • Volunteered for the Content Strategy Forum, leading a project to streamline digital content review processes
  • International Association of Administrative Professionals
  • American Medical Informatics Association

Certifications

  • Adobe Certified Professional in Adobe Experience Manager Sites
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Multilingual Content Producer by Summit Group
  • Salesforce
  • Certified Content Marketer by Copyblogger
  • Certified Content Strategist by Ironclad Systems
  • Certified Localization Professional (CLP) by Brightline
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Certified Video Marketing Specialist by Beacon Labs

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