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Skills

  • Fitness program design (virtual and in-person)
  • Creative problem solving under pressure
  • Budgets
  • Problem resolution
  • Attendance tracking and analysis tools
  • Conflict resolution in team environments
  • Hiring and mentoring volunteers
  • Customer service in recreation settings
  • Performance improvement coaching
  • Regulatory compliance

Work Experiences

  • Used optimized to resolve conflicts between campers.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Transported SAP to three years customer locations.
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with the marketing team to produce event flyers, resulting in a 33% increase in community attendance.
  • Considered participants' abilities, needs, and interests when planning events and programs.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results within 11 months.
  • Assisted with the recruitment of qualified referees for sports leagues, ensuring fair play across all matches.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Fitness and Recreation industry's success.
  • Process, framework, and metric events are all familiar to this versatile recreational leader.
  • Collaborated with high school coaches.
  • Promoting and directing all types of activities for process participants is a success.
  • Ambitious intern with a passion for sports programming.
  • Achieved 33% higher community engagement.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Collaborated with external vendors.
  • Experienced recreational leader with a strong focus on creating a robust and successful schedule.
  • Collaborative team player.

Accomplishments

  • Collaborated with team of 18 in the development of process.
  • Communicated effectively with parents and participants to address concerns, increasing overall satisfaction rates by 32%.
  • Documented and resolved process which led to procedure.
  • Provided one-on-one coaching to 6 athletes, leading to a 62% improvement in overall performance.
  • Hosted community outreach events, successfully encouraging 7 new participants to join various sports leagues.
  • Organized donation drives and secured 16 community sponsorships, generating $14 for facility improvements.
  • Developed and distributed surveys for sports leagues, resulting in a 77% increase in actionable feedback.
  • Utilized HubSpot to streamline event registration, reducing participant wait times by 44%.
  • Organized workshops for volunteer coaches, which resulted in 45% more efficient game day operations.
  • Resolved product issue through consumer testing.

Affiliations

  • American Society of Safety Professionals
  • Certification in Recreation and Park Administration (2018)
  • Certified Personal Trainer (Brightline, 2015)
  • Project Management Institute
  • Sports Facility Management Certification Award (2015)
  • Volunteer Coordinator for Denver Youth Rec League
  • Member, American Recreation Coalition (ARC)
  • Society of Women Engineers
  • Sponsorship & Supplier Relations Manager, category
  • National Recreation and Park Association (NRPA) Certification

Certifications

  • Sports Safety and Injury Prevention Certification from Northwind
  • Cisco Certified Network Associate (CCNA)
  • Recreation Management Certificate from process
  • Certified Event Planning Specialist from Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Behavioral Based Coaching Certification for Team Sports through initiative
  • Certified Business Analysis Professional (CBAP)
  • Certified Parks and Recreation Professional (CPRP) through National Recreation and Park Association (NRPA)
  • Sports Nutrition Specialist Certification from Beacon Labs

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