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Skills

  • Outgoing personality
  • Excellent customer service
  • Payment processing
  • Food and beverage pairing
  • Inventory control
  • Sales proficiency
  • Purchasing stock
  • Extensive process knowledge
  • Preparing food items
  • Customer complaint resolution

Work Experiences

  • Demonstrated resilience in handling difficult customer situations.
  • Collaborated with teammates to streamline food preparation processes.
  • Consistently exceeded sales targets.
  • Delivered a tailored customer experience.
  • Assisted customers by carrying oversized packages into their homes.
  • Customized orders in real-time.
  • Answered phone calls from customers inquiring about available products and services and assisted them in making informed decisions.
  • Achieved 25% accuracy in cash counts.
  • Earned Outstanding Service Award for outstanding customer service by achieving 100% positive feedback from mystery shoppers in 2021.
  • Developed strong relationships with regular customers.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Service Deli Clerk with over 3 years of experience in customer service environments.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.
  • Experienced meat and deli department associate with over 7 years of experience.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Dedicated Deli Clerk with extensive experience with computerized registers and payment systems.
  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Motivated Service Deli Clerk exhibiting strength in critical thinking and problem solving.

Accomplishments

  • Promoted to Service Deli Clerk.
  • Ensured
  • Managed
  • Created
  • Resolved product issue through consumer testing.
  • Integrated
  • Increased sales of Salesforce by 10% with the implementation of method.
  • Registered 9 customers for the store's loyalty program.
  • Earned “method” Award for framework.
  • Marketing: Implemented marketing strategies which resulted in metric growth of customer base.

Affiliations

  • Freemason
  • American Cheese Society (ACS)
  • Leadership Training Program for Retail & Food Service 2019
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Rotary International
  • National Association of Social Workers
  • Project Management Institute
  • United Food and Commercial Workers International Union (UFCW)
  • American Marketing Association

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Advanced Knife Skills for Culinary Professionals Certification
  • Hazard Analysis Critical Control Point (HACCP) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Certified in Inventory Management and Tracking Microsoft Excel
  • Certified Professional in Food Safety (CP-FS)
  • Salesforce
  • Retail Food Safety Certification
  • Bartender Certification – Online Responsible Beverage Service

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