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Skills

  • Organizational skills
  • Credit and collections
  • Process improvement
  • Food and beverage pairing
  • Purchasing stock
  • Flexibility
  • Flexible schedule
  • Food preparation techniques
  • Service-oriented mindset
  • Extensive process knowledge

Work Experiences

  • Developed strong relationships with regular customers by remembering preference details and making personalized recommendations.
  • Consistently maintained high standards of cleanliness, organizing workspaces and sanitizing equipment to comply with CPA-mandated hygiene regulations.
  • Demonstrated attention to detail in platter preparation.
  • Earned Outstanding Service Award for outstanding customer service by achieving 100% positive feedback from mystery shoppers in 2021.
  • Collaborated with suppliers to maintain an accurate inventory of Asana, ensuring no stock shortages or overstock issues.
  • Addressed special dietary needs.
  • Delivered a tailored customer experience.
  • Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.
  • Coordinated timely assembly and delivery.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.

Summaries

  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Within Food and Beverage, senior Service Deli Clerk and outstanding performer in workflow optimization and vendor management.
  • Reliable Deli Worker with Food and Beverage experience of 13 years.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Service Deli Clerk with a strong work ethic, interpersonal skills, and experience in customer service.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Store Manager with 2 years of experience in grocery and natural foods stores.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.

Accomplishments

  • Won
  • Trained
  • Integrated
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Identified
  • Represented
  • Earned “method” Award for framework.
  • Managed
  • Advised
  • Awarded "Outstanding Employee" in 2022.

Affiliations

  • Retail Management Certification from process
  • Association of Information Technology Professionals
  • International Dairy-Deli-Bakery Association (IDDBA)
  • Food Marketing Institute (FMI)
  • Customer Service Excellence Training Program 2015
  • International Association of Administrative Professionals
  • Completed Food Handlers Safety Training 2024 at Harbor & Co.
  • American Medical Informatics Association
  • Lions Club
  • Customer Loyalty Program Best Practices Workshop 2024

Certifications

  • Introduction to Gourmet Foods Certification
  • Certificate in Food Safety Principles for Service Staff
  • Retail Food Safety Certification
  • Bartender Certification – Online Responsible Beverage Service
  • Meat and Poultry Compliance Certificate Harbor & Co.
  • OSHA General Industry Safety for Food Service Personnel
  • Certified Food Protection Manager (CFPM)
  • Advanced Knife Skills for Culinary Professionals Certification
  • Hazard Analysis Critical Control Point (HACCP) Certification
  • Certified Public Accountant

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