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Skills

  • Procedure equipment
  • Functional and cross-browser testing
  • Survey Design
  • MS Office
  • Automated test case development using HubSpot
  • Communication of test progress in standups
  • Regulatory compliance
  • Maintaining compliance with QA standards
  • Automation knowledge
  • Team building

Work Experiences

  • Collaborated with cross-functional teams to ensure smooth deployment of ServiceNow, leading to zero critical bugs reported post-launch.
  • Created comprehensive test plans for 18 development projects.
  • Achieved a 62% reduction in post-release defects.
  • Conducted procedure testing.
  • Cut down bug-fix turnovers by 53%.
  • Contributed to the prevention of recurring issues by 64%.
  • Delivered detailed defect reports with steps for replication, earning recognition for Employee of the Year in 2021 for outstanding QA contributions.
  • Achieved a 46% defect detection rate by executing thorough manual and automated tests on various browsers and platforms.
  • Achieved results within 16 months.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.

Summaries

  • Automation-driven Junior QA Engineer.
  • Junior Quality Assurance Engineer is a methodical Junior Quality Assurance Engineer with extensive experience in software development processes and testing strategies.
  • Achieved consistent results in API testing and data validation, preventing critical defects from reaching production. Reduced issue resolution times by collaborating with cross-functional teams.
  • Achieved zero critical bugs post-launch.
  • Accelerated decision-making by 14 days.
  • Achieved zero critical post-launch issues for Microsoft Excel.
  • Accelerated the release timeline without compromising quality.
  • Accomplished Quality Assurance Engineer.
  • Achieved 70% bug detection accuracy.
  • Automated critical test paths using HubSpot.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked closely with DevOps team to streamline testing pipelines, improving build feedback loops and uncovering 37% more critical defects earlier in the cycle.
  • Enhanced automated test coverage by 59% through the development of reusable scripts in system, decreasing regression testing times for future releases.
  • Designed and executed initiative test cases using standard, improving test coverage by 36% and reducing bug escapes.
  • Reduced regression testing cycle on Microsoft Excel by 28% using automated testing, ensuring timely project completion.
  • Created exhaustive test plans and execution strategies for 12 iterations, ensuring on-time delivery of critical features to external stakeholders.
  • Collaborated with team of 3 in the development of program.
  • Applied Agile testing best practices during sprints, adjusting test cases and coverage to meet dynamic requirements, leading to successful delivery of 11 sprints.
  • Supported User Acceptance Testing (UAT) by liaising with clients and end-users, resolving 38% of feedback within one year.
  • Boosted team responsiveness to production issues by implementing proactive monitoring and automated alert systems using Tableau.

Affiliations

  • GitLab Community Advocate – Attended workshops aimed at improving continuous integration workflows for enhanced software quality.
  • International Association of Administrative Professionals
  • Freemason
  • American Society for Quality (ASQ) Member – Participated in regional quality assurance seminars and workshops to stay updated on industry best practices.
  • Ministry of Testing – Collaborated with the community to share knowledge, case studies, and new tools in the QA space.
  • Test Automation University – Completed essential courses on standard and Microsoft Excel for developing high-quality automated test scripts.
  • Association for Supply Chain Management (APICS)
  • Scrum.org Community Member – Participated in Agile methodology workshops, focusing on effective quality assurance in Scrum frameworks.
  • Lions Club
  • DevOps Institute Member – Continuously learning and applying best practices in CI/CD pipelines and automated testing frameworks.

Certifications

  • Kubernetes and Cloud Native Testing Professional Certification
  • CompTIA A+ Technician
  • Certified DevOps Tester by Brightline
  • Certified Business Analysis Professional (CBAP)
  • Certified Jenkins Engineer (CJE) by Meridian
  • Advanced Test Automation Engineer by framework
  • CompTIA Network+
  • Certified Agile Software Test Professional (CASTP)
  • ISTQB Agile Tester Extension
  • Certified Mobile App Tester (CMAT) by Beacon Labs

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