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Skills

  • Cross-functional team collaboration
  • Bug tracking and resolution reporting
  • Agile Testing Methodologies
  • JIRA for test cycle management
  • Defect Management
  • First Aid/CPR
  • Improving test coverage
  • Supervision
  • Regulatory Compliance Assurance
  • Automated testing

Work Experiences

  • Coordinated test strategy sessions with the development team.
  • Created a collaboration framework with developers for faster feedback loops during sprints, cutting down bug-fix turnovers by 42%.
  • Delivered detailed defect reports.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Collaborated with cross-functional teams to ensure smooth deployment of ServiceNow, leading to zero critical bugs reported post-launch.
  • Caught critical issues early.
  • Cut down bug-fix turnovers by 53%.
  • Worked effectively with framework and method departments on software defects and initiative issues, collaborating closely to develop innovative solutions.
  • Carried out in-depth usability testing on Microsoft Excel, leading developers to make interface changes that improved user satisfaction by 29%.
  • Increased productivity and boosted workflows by effectively resolving category issues with risk assessment and process improvement.

Summaries

  • Accelerated the release timeline without compromising quality.
  • Adept at troubleshooting issues with developers before launch.
  • Junior Quality Assurance Engineer is a methodical Junior Quality Assurance Engineer with extensive experience in software development processes and testing strategies.
  • Adept at working with cross-functional teams.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Tableau expert and Microsoft Excel user.
  • Achieved consistent results in API testing and data validation, preventing critical defects from reaching production. Reduced issue resolution times by collaborating with cross-functional teams.
  • Achieved 70% bug detection accuracy.
  • Automation-driven Junior QA Engineer with a track record of improving test case accuracy and automating manual processes. Reduced manual testing efforts by 46% by implementing category.

Accomplishments

  • Served as key liaison between development, QA, and product stakeholders to ensure defect transparency and accountability, resolving 40% of flagged issues.
  • Enhanced automated test coverage by 59% through the development of reusable scripts in system, decreasing regression testing times for future releases.
  • Supported User Acceptance Testing (UAT) by liaising with clients and end-users, resolving 38% of feedback within one year.
  • Contributed to the successful release of framework by performing end-to-end QA testing and collaborating with engineers to resolve 16 critical defects.
  • Automated API testing for HubSpot components using standard, capturing edge cases missed in manual scenarios, contributing to category.
  • Worked closely with DevOps team to streamline testing pipelines, improving build feedback loops and uncovering 37% more critical defects earlier in the cycle.
  • Developed regression testing suite that identified 18 critical issues before deployment, preventing delays in release for Power BI.
  • Received CPA in 2015, reinforcing QA skills in automation frameworks and improving the quality of test case coverage across multiple projects.
  • Conducted smoke testing on Salesforce, detecting 47% of high-severity bugs before the release, preventing potential program.
  • Collaborated with team of 3 in the development of program.

Affiliations

  • Association for the Advancement of Artificial Intelligence (AAAI) Member – Exploring intersections of AI and quality assurance methodologies.
  • Freemason
  • JIRA Academy – Completed the initiative certification on effectively managing testing cycles and bug lifecycle using JIRA.
  • QASymphony User Community Member – Engaged in feedback sessions and reviews on how to optimize test management within development teams.
  • Association for Women in Computing – Active participant in mentoring and skill-building workshops tailored for women in the QA industry.
  • American Society of Safety Professionals
  • DevOps Institute Member – Continuously learning and applying best practices in CI/CD pipelines and automated testing frameworks.
  • Continuous Delivery Foundation (CDF) Member – Engaged in learning and applying best practices in CI/CD and automated testing.
  • Cloud Native Computing Foundation (CNCF) Member – Gained insight into automated testing principles for cloud-native environments.
  • Testing Beyond Deadlines Meetup Organizer – Helped organize events aimed at sharing QA insights for complex projects under tight deadlines.

Certifications

  • Certified Mobile App Tester (CMAT) by Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • Certified API Tester by Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified JIRA Administrator
  • Certified in Continuous Integration and Continuous Delivery (CI/CD)
  • CompTIA Network+
  • ServSafe
  • Certified Jenkins Pipeline & DevOps Master
  • Certified Selenium Tester Foundation

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