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Skills

  • Commercial motor vehicle (CMV) operations
  • T Endorsed CDL
  • Route logs
  • Customer relationship management
  • Customer satisfaction improvement strategies
  • Order picking and processing
  • GPS and route planning
  • Driver safety training and coaching
  • Conflict Resolution and Complaint Handling
  • Cross-functional team collaboration

Work Experiences

  • Delivered over 17 packages daily.
  • Achieved quicker turnaround times.
  • Achieved 34% above targets.
  • Was in charge of inspecting and loading delivery trucks, as well as picking up customer returns.
  • Conducted training in 2020.
  • Delivered fragile products to over 11 locations.
  • Delivered over 12 packages daily during peak season while maintaining a 32% customer satisfaction score.
  • Applied strong problem-solving skills to adjust routes and schedules when faced with unexpected city-wide closures, achieving 22% on-time delivery rate.
  • Helped Route Driver with route planning.
  • Delivered Asana to 5 clients daily.

Summaries

  • Over 10 years of experience managing Fortune 100 companies' operations, transportation, distribution, and logistics.
  • Within Transportation, senior Route Driver and outstanding performer in team leadership and process improvement.
  • Clean driving record, as well as a commitment to vehicle upkeep and punctuality.
  • Design and development of successful metric embedded software applications in the past.
  • Among his accomplishments is the creation of a process app for use in the system industry.
  • Looking for short-term driving jobs for small businesses over long distances.
  • Route Driver was successful in streamlining warehouse operations and procedures.
  • Route Driver is a highly motivated individual who excels at customs compliance, inventory control, customer service, and transportation logistics.
  • Looking for a long-term, fast-paced job that allows me to work from home on weekends.
  • Successfully managing profitable procedure routes as a member of the sales team with a lot of experience.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Integrated
  • Consulted
  • Improved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Created
  • Documented
  • Maintained inventory control for a $3 million customer account.
  • Business Development: Initiated two key partnerships which resulted in standard revenue growth.
  • Contributed to a 16% increase in repeat business by building strong customer relationships and offering flexible delivery solutions.

Affiliations

  • Jaycees
  • Rotary International
  • International Council of Nurses
  • Society of Women Engineers
  • International Fuel Tax Agreement (IFTA) Certification
  • International Association of Administrative Professionals
  • National Industrial Transportation League (NITL) Membership
  • Specialized Carriers & Rigging Association (SC&RA)
  • Transportation Safety Institute (TSI) Certified
  • Recipient of Excellence in Driver Safety Awards - 2015

Certifications

  • DOT Hazmat Endorsement (HME)
  • Microsoft Certified Systems Engineer (MCSE)
  • Reefers Operation Certification - Northwind
  • Project Management Professional (PMP)
  • Fuel Smart Driver Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in Global Transportation Management (CGTM)
  • Commercial Driver’s License (CDL) - Class A or B
  • Apple Certified Associate (ACA)
  • CompTIA Network+

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