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Skills

  • Brand development
  • Storage hardware architecture
  • Budget administration
  • DevOps principles
  • Coding and modularization
  • Conflict resolution
  • Infrastructure development
  • Planning and implementation
  • Java/C/C++
  • Training system scope

Work Experiences

  • Wireless devices, multi-site network infrastructure, business intelligence software, and applications were all integrated, monitored, and tested by me.
  • Was in charge of the development and implementation of workflow optimization, data analysis, and workflow optimization improvements.
  • Recommended and installed upgrades, as well as assisting businesses with technology planning to keep up with their growth.
  • Was able to secure an extension of the engagement as well as a revenue increase of 11%.
  • Successfully integrated warehouse management system software applications so that tasks could be managed from a central location.
  • Conducted in-depth risk assessments to identify constraints and develop mitigation strategies.
  • Consolidated information for 16 business units' billing activities by re-engineering billing and invoicing applications with Oracle Designer and interfacing this EDW to Oracle 11i Financials.
  • Assisted with Windows server administration, backup management, and exchange administration.
  • Found computer hardware and network system problems and used troubleshooting techniques to fix them.
  • Achieved Employee of the Year recognition for successfully completing the migration of legacy systems to a cloud environment within 9 months.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Experienced in creating and implementing successful business solutions that boost productivity and growth.
  • IT Manager with extensive experience in infrastructure technology, security planning, and day-to-day operations management.
  • Bringing 3 years of experience in the industry.
  • Information Technology Manager with 17 years of successful strategic planning and performance reporting experience.
  • HubSpot is second nature to me, and workflow optimization is second nature to me.
  • Leading teams on initiative, method, and framework projects is something I've done before.
  • By developing, delivering, and supporting strategic plans, I'm used to driving efficiency and effectiveness.
  • Data reviewer, recordkeeper, and project coordinator with 15 years of experience.
  • Looking for a position that will allow me to advance in my career with a forward-thinking company.

Accomplishments

  • Product Development: Worked on scalability and optimization of production environment.
  • Collaborated with program to successfully roll out Adobe Creative Suite, leading to a 63% boost in operational efficiency and a reduction in troubleshooting time by 18 hours.
  • Installation: Installed appropriate security patches to dissolve security vulnerabilities.
  • Led efforts to modernize end user support services, reducing helpdesk response times by 42% while maintaining customer satisfaction rates above 5%.
  • Engineered a scalable and secure VPN solution during global office expansions, allowing for secure remote access from 12 new locations, improving workforce efficiency.
  • Deployed a category across 14 sites to safeguard against cyber threats and achieved compliance with system before deadline.
  • Method Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Disaster Recovery Planning: : process procedure Technical Support:: standard system
  • Documented and resolved system which led to metric.
  • Led helpdesk support reduction efforts using automation and knowledge base development, achieving a 15% reduction in recurring service tickets.

Affiliations

  • American Medical Informatics Association
  • Association for IT Asset Management (AITAM)
  • Computing Technology Industry Association (CompTIA) Membership
  • National Association of Social Workers
  • Association for Computing Machinery
  • Association for the Advancement of Artificial Intelligence (AAAI)
  • Association for Computing Machinery (ACM)
  • American Society of Safety Professionals
  • Jaycees
  • Enterprise Strategy Group (ESG) Member

Certifications

  • Certified Cloud Security Professional (CCSP)
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • Apple Certified Associate (ACA)
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • CompTIA Project+
  • Amazon Web Services (AWS) Certified Solutions Architect – Professional

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