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Skills

Security planning
Website Maintenance
Oral and written communication
System upgrades
Method equipment
Python and Ruby proficient
Agile methodology
Customer rapport
Business operations
Database design

Work Experiences

Made certain that the BI reporting capabilities were set up in a secure server environment.
Used Summit Group Microsoft Excel integration to streamline process processes.
Provided recommendations and upgrades to businesses, assisting them with technology planning that was in line with their growth projections.
Engineered data integrated into the procedure system was compiled, evaluated, and reviewed by me.
Was in charge of the daily workflow and assignments.
Created standards, established specifications, and ensured that federal, state, and local laws were followed.
Consolidated information for 16 business units' billing activities by re-engineering billing and invoicing applications with Oracle Designer and interfacing this EDW to Oracle 11i Financials.
Support, training, troubleshooting, improvements, and communication of system changes ensured the best user experience.
Was able to secure an extension of the engagement as well as a revenue increase of 11%.
Developed and improved metric standards for the entire team.

Summaries

Decisive and dedicated, with exceptional communication and relationship-building skills.
Object-oriented analysis and design is a specialty of a system analyst.
Strengths in client relations and strategic planning backed up by Computers Software training.
Building positive relationships with internal and external stakeholders for 6 years is a successful 9-year track record.
Highly organized, methodical, and skilled at bringing high-performance teams together.
Intelligent Information Technology Manager with 15 years of IT management experience, including infrastructure, application support, and security services oversight.
Passionate about risk assessment and eager to contribute to the field's knowledge base.
Experienced IT executive with exceptional project management and implementation skills.
Principal Consultant with extensive experience in planning and implementing solutions for customers that meet and exceed their expectations.
Looking for a position that will allow me to advance in my career with a forward-thinking company.

Accomplishments

Established a centralized IT asset management system that tracked over 18 devices, reducing loss and increasing accountability of physical IT resources.
Facilitated vulnerability scans and penetration tests on key systems, reducing critical findings by 69% through targeted remediation efforts.
Resolved product issue through consumer testing.
Managed the completion of multiple simultaneous projects, delivering ServiceNow upgrades to over 14 users, on-time and under budget.
Documented and resolved system which led to metric.
Disaster Recovery Planning: : process procedure Technical Support:: standard system
Process Improvement: Collaborated with process to ensure smooth work flow and efficient organization operations.
Implemented a company-wide project management system, contributing to a 57% increase in on-time project completion and $17 in annual savings.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Integrated cybersecurity best practices into training programs for over 6 employees, resulting in a 62% decrease in security incidents related to human error.

Affiliations

Association for Computing Machinery
Technology Managers Forum Member
Business Technology Association (BTA)
Association for IT Asset Management (AITAM)
Association for the Advancement of Artificial Intelligence (AAAI)
American Medical Informatics Association
National Association of Social Workers
Society for Information Management (SIM) Membership
Project Management Professional (PMP) through PMI
Association for Operations Management (APICS) - IT Focus

Certifications

Certified Kubernetes Administrator (CKA)
CCSP Network Security
CompTIA Project+
Certified Agile Leadership (CAL)
Certified Cloud Security Professional (CCSP)
Certification in Java
Certified Protection Officer (CPO)
Project Management Professional certification
CompTIA Certified Technical Trainer (CTT+)
Certified Six Sigma Black Belt

Information Technology Manager salary range

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Information Technology Manager Resume Builder

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Information Technology Manager resume examples