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Skills

  • Insulin medication assistance
  • Quality improvement initiatives
  • Case delegation and time management
  • Fluent in Spanish
  • Clinical case management
  • Sanitation
  • Patient consultation
  • Chronic disease management
  • Strong clinical judgment
  • Well visit procedures

Work Experiences

  • Assisted in evaluating long-term care plans for patients with chronic illnesses, helping reduce hospital readmissions by 16% over 13 years.
  • Co-facilitated community outreach programs that educated high-risk populations on healthcare access, increasing enrollment in preventive services by 43%.
  • Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish.
  • Was in charge of patient care from admission to discharge, including patient assessments, care planning, health education, and discharge support, in order to provide comprehensive care to over 14 patients on a daily basis.
  • Assisted in the creation of risk profiles.
  • Analyzed underperforming care programs.
  • Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.
  • Updated patient charts with data such as medications using QuickBooks in order to keep records current and support accurate treatments.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Acted quickly in situations that threatened the unit's safety and security, implementing crisis prevention interventions to control and de-escalate the situation.

Summaries

  • Boosted satisfaction scores by 65%.
  • Collaborated with providers to enhance outcomes.
  • Nurse Case Coordinator with 6 years of successful process improvement and project management experience.
  • Nurse Case Coordinator with a passion for health screenings and treating patients with process and framework diseases.
  • With strong attention to detail, clinical expertise, and emergency response experience, she is adaptable and resilient.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven track record of using critical thinking, analysis, and medical knowledge to provide exceptional care in high-pressure situations.
  • Achieved measurable healthcare outcomes.
  • Collaborated with physicians, social workers, and insurance teams.
  • Accomplished Nurse Case Coordinator with a focus on hospital readmission reduction, preventing complications post-discharge and saving healthcare costs.

Accomplishments

  • Implemented compliance tracking procedures for patient discharge plans, resulting in 17% accuracy in follow-up care within the first 3 days post-discharge.
  • Reduced patient hospital stays by an average of 12 days through effective case coordination and timely follow-up care strategies.
  • Developed individualized end-of-life care plans in partnership with 4 families, ensuring 69% satisfaction with palliative care services provided.
  • Initiated a documentation project to standardize patient care records, resulting in a 15% improvement in information accuracy and claim approvals.
  • Documented and resolved method which led to initiative.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and monitored risk assessments for new patients, decreasing assessment turnaround time from 10 days to 14 days, which improved overall case load management.
  • Increased team efficiency by integrating predictive analytics tools to identify high-risk patients, leading to a 59% decrease in hospital readmissions.
  • Collaborated with team of 14 in the development of process.
  • Initiated a personalized care strategy for patients with chronic illnesses, reducing ER visits for high-risk patients by 63% within 2020.

Affiliations

  • International Council of Nurses
  • American Society of Safety Professionals
  • Healthcare Access Management Association (HAMA)
  • Rotary International
  • Association for Community Health Improvement (ACHI)
  • Collaborative Case Management Working Group
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Healthcare Information and Management Systems Society (HIMSS)
  • Jaycees

Certifications

  • Registered Nurse Board Certification (RN-BC)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Health Information Management Certification (RHIA)
  • Certified in Health Care Privacy Compliance (CHPC)
  • Advanced Cardiovascular Life Support (ACLS) Certification
  • Certified in Healthcare Risk Management (CHRM)
  • Certified in Case Management Leadership (CCML)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional in Utilization Review (CPUR)

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