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Skills

  • Capacity planning
  • Performance management systems
  • Program development
  • Problem resolution
  • Compliance assessment
  • First Aid/CPR
  • Training programs development
  • Cost reduction strategies
  • Unemployment laws
  • Disaster Recovery Planning

Work Experiences

  • Started responding to emails, voicemails, and written correspondence in a timely manner.
  • Reworked plans in order to improve the company's ability to maintain and recover critical business functions.
  • Collaborated with managers to spot sales trends and brand initiatives and capitalize on them.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Used proactive communication to resolve employment-related conflicts.
  • Was in charge of a comprehensive safety training program for 13 employees.
  • Double-checked the data's accuracy and integrity.
  • Mentored and guided employees to ensure that assigned tasks were completed correctly.
  • Used HubSpot to create and update tracking spreadsheets.
  • Conducted an initial client assessment and analysis to begin the research process.

Summaries

  • Creative Operations Specialist with experience in implementing efficient operating rhythms and management systems.
  • Business Process Lead, 10 years of experience in recruiting, interviewing, training, and public speaking
  • Ensures that federal and state laws are followed at all times.
  • Performance management, succession planning, and process improvement are all skills that Business Process Lead possesses.
  • Strong business sense and management skills.
  • Customer-focused Sales Representative with 18 years of experience solving problems for clients.
  • Business leader with a track record of developing and implementing management objectives.
  • Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.
  • Fosters a culture of collaboration and continuous learning and development across all functions.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in category growth of customer base.
  • Proposed
  • Trained
  • Developed and implemented a process management framework, formalizing workflows and increasing project completion rates by 72%.
  • Managed
  • Represented
  • Facilitated cross-functional workshops focusing on process optimization, which led to a 20% increase in team productivity.
  • Researched
  • Recommended
  • Design: Responsible for creative design for prominent metric.

Affiliations

  • Finance Business Partnering Network
  • Supply Chain Council (SCC)
  • Project Management Institute (PMI)
  • American Medical Informatics Association
  • Certified Procurement Professional (CPP)
  • Society of Human Resource Management
  • Association for Computing Machinery
  • National Association of Social Workers
  • Rotary International
  • Institute for Operational Excellence (IOPEX)

Certifications

  • Certified Professional in Supply Management (CPSM) – Institute for Supply Management
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Certified Lean Leader - Meridian
  • Data-Driven Decision Making Certification - Lakeside Partners
  • Six Sigma Master Black Belt Certification - Vantage
  • Certified Manufacturing Engineer (CMfgE) - framework
  • Certified Public Accountant
  • Certified Enterprise Architect (CEA) - Global Knowledge

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