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Skills

  • Facility layout redesign
  • Creative class choreography
  • Database management for member tracking
  • Class capacity optimization
  • Relationship development
  • Client Satisfaction Improvement
  • Equipment procurement and costing
  • Class feedback analysis
  • Project organization
  • Group Fitness Class Scheduling

Work Experiences

  • Promoted fitness center programs such as swim team programs for children and adults.
  • Kept the group fitness room, mirrors, floor, and fitness equipment clean.
  • Adjusted programs dynamically.
  • Collaborated with senior management on expansion projects.
  • Conducted detailed evaluations of group fitness classes to ensure alignment with customer needs and increase engagement.
  • Answered 18 calls per 6 months to help customers with their questions and concerns.
  • Coordinated over 3 classes weekly.
  • Contributed to a 13% increase in sign-ups.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assumed leadership role during the launch of a framework fitness program across 15 locations, meeting success KPIs.

Summaries

  • Adept at collaborating with marketing departments to launch targeted promotional campaigns, leading to a 35% increase in group fitness participation within the past year.
  • Committed to promoting inclusivity.
  • Achieved consistent growth.
  • Conducted comprehensive evaluations of instructor performances.
  • Collaborated with corporate wellness departments to introduce engaging fitness programs for over 7 employees, leading to enhanced workplace health and productivity.
  • Group Fitness Coordinator is a multi-talented Group Fitness Coordinator who is consistently rewarded for planning and operational improvements.
  • Clear understanding of process improvement and workflow optimization as well as vendor management training.
  • Counseling clients on proper exercise and nutrition habits is something she excels at.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at collaborating with marketing departments.

Accomplishments

  • Coordinated with trainers and staff to conduct hands-on training workshops resulting in an 79% improvement in instructor performance.
  • Led the execution and management of over 10 weekly fitness classes, ensuring maximum member engagement and class diversity.
  • Devised incentive and loyalty programs for members, boosting class attendance by 43% in 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Expanded fitness offerings by launching specialty classes such as procedure, attracting 14% more new members from a diverse demographic.
  • Forged vendor relationships, successfully negotiating better contract terms, saving the facility approximately 6 annually.
  • Documented and resolved program which led to procedure.
  • Introduced a new tracking system for class participation, leading to a data-driven approach to schedule adjustments that increased attendance by 32%.
  • Integrated new fitness technology (Tableau), increasing instructor efficiency and member satisfaction by 42%.
  • Implemented a studio cleanliness and maintenance protocol that improved member satisfaction rates by 56% over a 6 months.

Affiliations

  • Team Lead, Special Populations Fitness Initiative for Ironclad Systems
  • Fitness Management Association Annual Conference Participant
  • Active Member of the Personal Trainers Council in Raleigh
  • National Strength and Conditioning Association (NSCA)
  • International Dance Exercise Association (IDEA) Leadership Role
  • Committee Member, Physical Activity Guidelines Advisory at system
  • Society of Health and Physical Educators (SHAPE America)
  • Community Group Exercise Leader and Volunteer at metric
  • Lions Club
  • International Association of Administrative Professionals

Certifications

  • CPR & First Aid Certification - American Red Cross
  • Certified Indoor Cycling Instructor Summit Group
  • ACE (American Council on Exercise) Group Fitness Certification
  • CompTIA A+ Technician
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Fitness Facility Management Certification – Ironclad Systems
  • Cisco Certified Network Associate (CCNA)
  • Exercise is Medicine Credential - American College of Sports Medicine (ACSM)
  • ServSafe

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