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Skills

  • Customer needs assessment
  • Credit and collections
  • Internal auditing
  • Contract negotiation/review/drafting
  • Financial records and processing
  • Advertising
  • Weekly Payroll
  • Proficiency in budget management
  • Lead development
  • Time management and prioritization

Work Experiences

  • Improved locomotive material expense tracking by 5%.
  • Provided management with procedure updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Got better.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Recommendation
  • In charge of day-to-day operations and equipment maintenance in the initiative department.
  • Used HubSpot to accurately enter data into a batch ticketing system.
  • Successfully led key projects that yielded a framework.
  • Reduced

Summaries

  • A responsible and courteous self-starter seeking a position in sports management or scouting with a forward-thinking organization.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Process and procedure are examples of abilities.
  • Customer service specialist with 11 years of process experience who is dedicated and detail-oriented.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Motivated individual.
  • Customer-focused
  • Collaborate with commercial lenders to achieve sales targets.

Accomplishments

  • Segmented large tasks into manageable parts, improving adherence to tight project timelines for Beacon Labs.
  • Improved cleaning efficiency by suggesting serialized scheduling for large spaces, reducing overall cleaning time by 40%.
  • Utilized heavy-duty equipment such as Salesforce to clean industrial spaces, reducing manpower needs by 44%.
  • Ensured compliance with health and safety regulations while cleaning both residential and commercial buildings.
  • Spearheaded special projects involving high-traffic areas, completing them 6 months ahead of schedule while maintaining superior cleanliness standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted with special cleaning projects in hazardous environments like Chicago, using protective gear and specialized equipment.
  • Worked with pest control providers to ensure cleaning efforts were in line with their recommendations, supporting healthier living conditions for residents.
  • Implemented the use of eco-friendly cleaning products in commercial setups, contributing to a 36% reduction in harmful chemical usage.
  • Took initiative to develop a daily cleaning checklist shared with supervisors, ensuring all tasks were completed on time, reducing errors by 54%.

Affiliations

  • Participated in OSHA training regarding hazardous material handling and safety protocols for high-traffic workspace cleaning.
  • Earned First Aid and CPR Certification through the American Red Cross, relevant for emergency preparedness in custodial roles.
  • Affiliated with the British Institute of Cleaning Science (BICSc), focusing on global industry standards and best practices.
  • Certified by the Green Seal organization for implementing environmentally responsible cleaning practices at Boston.
  • Member of local janitorial and maintenance service unions with certification in small repair and electrical troubleshooting.
  • Volunteered at community clean-up event organized by category, providing assistance in large-scale post-event sanitation efforts.
  • Attended workshops hosted by the Global Biorisk Advisory Council (GBAC) for disinfecting public spaces during pandemics and emergencies.
  • Affiliated with the National Association of Professional Cleaners (NAPC), specializing in eco-friendly cleaning solutions.
  • Actively participated in Continuing Education through the Cleaning Management Institute (CMI), focusing on floor maintenance technology.
  • Volunteer projects with system focused on promoting sustainable cleaning practices to minimize waste and water usage.

Certifications

  • Certified Custodial Technician (CCT) - International Sanitary Supply Association (ISSA)
  • COVID-19 Sanitation and Disinfection Certification - Northwind
  • Basic Pest Control Technician Certification - Beacon Labs
  • OSHA Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification
  • Certified Healthcare Environmental Services Technician (CHEST) - Association for the Healthcare Environment (AHE)
  • Certified Environmental Services Technician (CEST) - Brightline
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certificate in Small Equipment Maintenance and Repair - Ironclad Systems
  • Certificate in Sustainable Cleaning Practices - Lakeside Partners
  • Cleaning and Sanitation for Safe Food Handling Certification - Chicago

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