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Skills

  • Motivational interviewing
  • Education system navigation
  • MS Office
  • Culturally sensitive mentoring
  • Supervision
  • Family legal process navigation
  • Grant and aid application assistance
  • Advocacy for family resources
  • Problem resolution
  • Metric equipment

Work Experiences

  • Collaborated with multidisciplinary teams to coordinate care and improve outcomes for families in Chicago.
  • Advised families on budgeting and financial literacy, helping 5 families achieve financial stability within 3 months.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved positive resolutions in 47% of cases.
  • Acted as an advocate for family needs in multidisciplinary team meetings, ensuring access to necessary resources.
  • Achieved a 45% improvement in overall well-being.
  • Advocated for family services.
  • Collaborated with legal teams to support families through custody and protective hearings, improving family retention by 46%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with housing authorities to secure housing for 3 families, leading to sustainable living conditions within Chicago.

Summaries

  • Achieved 54% faster client resolution times.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Achieved this during 2015.
  • Achieved 60% improvements in family unity.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in supporting family transitions within the welfare system by developing resource guides that enabled 18 families to attain financial independence during 2023.
  • Collaborative Family Mentor with rich experience in multidisciplinary team settings, improving care coordination for families by 52% and ensuring access to crucial community services.
  • Achieved results over a 10-year period.
  • Coached parents and caregivers.

Accomplishments

  • Advised 12 families on budgeting and financial literacy, resulting in a 41% increase in financial stability over 17 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Mentored families in crisis, securing housing assistance for 9 households and reducing emergency shelter needs by 83%.
  • Designed and led 2 workshops on parenting techniques, positively impacting child development outcomes by 16%.
  • Liaised between social services and 11 families, increasing access to mental health services in underserved communities by 68%.
  • Created emotional support programs for grieving families, reducing long-term mental health issues by 71%.
  • Worked with 2 local agencies to secure housing for homeless families, resulting in a 29% reduction in homelessness in Raleigh.
  • Guided families through educational pathways and scholarships, successfully obtaining over $4 in resources for 8 children.
  • Collaborated with caseworkers and legal representatives, resulting in a 27% improvement in family stability following legal proceedings.
  • Created customized mentoring programs that addressed the unique needs of 17 families, improving educational outcomes by 50%.

Affiliations

  • American Society of Safety Professionals
  • Zero to Three: National Center for Infants, Toddlers, and Families
  • American Medical Informatics Association
  • Volunteer Parent Advocate in Power BI Mentorship Program
  • Better Start for Children with Disabilities Alliance
  • National Head Start Association (NHSA)
  • Jaycees
  • Public Library Family Literacy Programs Volunteer 2016
  • Society of Women Engineers
  • Family Resource Coalition of America

Certifications

  • Family Development Credential (FDC) - University of Connecticut
  • Cisco Certified Network Associate (CCNA)
  • Certified in Principles of Positive Discipline - Positive Discipline Association
  • American Red Cross Psychological First Aid Certificate
  • Trauma-Informed Care Certification Cedar Works
  • Certified Financial Social Work Counselor - procedure
  • ServSafe
  • CompTIA Network+
  • Grief Support Specialist Certification - Cedar Works
  • Certified Trauma and Resilience Practitioner (CTRP) - National Institute for Trauma and Loss in Children (TLC)

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