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Skills

  • Audit preparation and compliance
  • Communications
  • Business operations
  • Team building
  • Payroll and budgeting
  • Bookkeeping
  • Strategic planning
  • Cost reduction strategies
  • Attention to detail in administrative oversight
  • Electronic communication tools (program)

Work Experiences

  • Coordinated travel for up to 15 executives.
  • Achieved cost savings of $10 annually.
  • Collaborated with IT for software integration.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Collaborated closely with HR on employee engagement programs, improving team morale and reducing turnover by 33%.
  • Achieved 78% quicker processing of reimbursement requests.
  • Coordinated renewals and terminations.
  • Created and maintained detailed calendars for senior-level executives, improving time-management efficiency by 46%.
  • Achieved zero downtime during relocation.

Summaries

  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Administrative Services Coordinator.
  • Ensures operational and service excellence by working effectively with cross-functional teams.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Achieved this through effective purchasing approvals.
  • Costs were consistently reduced while profits were increased.
  • Achieved $5 in annual savings.
  • Administrative Services Coordinator with 5 years of experience streamlining office operations and improving efficiency through innovative processes and strong vendor management.
  • Administrative Services Coordinator with 6 years of successful risk assessment and budget management experience.
  • Accomplished Administrative Services Coordinator.

Accomplishments

  • Provided time-sensitive support to framework, significantly improving overall responsiveness to management’s needs during peak periods.
  • Supported the implementation of a new CRM system by coordinating administrative tasks, leading to a seamless transition and adoption by 11 teams.
  • Developed and delivered training on new HubSpot, reducing technical support inquiries by 85% over 18 months.
  • Conducted research and collected critical data for system, helping inform strategic decisions that increased 53% by 38%.
  • Managed executives’ calendars, ensuring smooth coordination of 2 daily appointments, meetings, and deadlines.
  • Prepared weekly and monthly budget reports for product, maintaining an error margin of less than 23% for 2017.
  • Ensured continuity of business operations by developing a comprehensive backup and recovery protocol for critical data across 6 departments.
  • Led administrative support efforts for 7 departments, which improved overall work efficiency by 24% across teams.
  • Created Excel-based financial models that improved budget forecasting accuracy by 52% across various projects in 2024.
  • Resolved product issue through consumer testing.

Affiliations

  • National Association of Social Workers
  • Association for Supply Chain Management (ASCM)
  • Society of Women Engineers
  • Rotary International
  • Institute of Administrative Management (IAM)
  • Project Management Institute (PMI)
  • National Facilities Management & Technology Association (NFMT)
  • International Council of Nurses
  • Financial Planning Association (FPA)
  • Society of Human Resource Management

Certifications

  • CompTIA A+ Technician
  • Project Management Professional (PMP), Northwind - Valuable certification for coordinating and managing cross-functional projects.
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Sensitivity Training and Workplace Ethics Certification, Lakeside Partners - Focuses on improving diversity and ethical practices in administrative environments.
  • Business Process Management (BPM) Certification, Northwind - Tailored for professionals optimizing workflows across departments.
  • Certified Professional in Supply Management (CPSM), Ironclad Systems - Ideal for vendor management and purchasing processes.
  • Project Management Professional (PMP)
  • Change Management Practitioner, Lakeside Partners - Ideal for administrators facilitating corporate procedural or structural transitions.

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