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Skills

  • First Aid/CPR
  • Team management
  • Search Engine Optimization (SEO)
  • Cross-browser compatibility testing
  • Project lifecycle management
  • Business Process Streamlining
  • Business operations
  • Communication Protocol Development
  • CSS
  • Process improvement

Work Experiences

  • Achieved 27% adherence to key milestone deadlines.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Looked for industry trends on social media and through online sources.
  • Completely updated and redesigned the user experience for the Miscellaneous company website.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Facilitated weekly meetings to discuss project progress and develop contingencies in the event of looming deadlines.
  • Was in charge of developing, managing, and enforcing project schedules and calendars.
  • Collaborated with operations to ensure website compliance with standard, minimizing legal risk in international markets.
  • Identified and fixed website bugs to improve the user experience.

Summaries

  • Achieved 24% adherence to milestones.
  • Achieved faster approvals across all digital projects.
  • Consistently delivered projects within scope.
  • Adept at coordinating with internal departments.
  • With extensive knowledge of Power BI use and modern coding languages, I'm dedicated to functionality and usability.
  • Consistently met or exceeded digital project expectations.
  • Strengths in data analysis and risk assessment backed up by Miscellaneous training.
  • Committed to using data analytics.
  • Achieved this through workflow automation and process refinement.
  • Web Production Manager is a multi-talented Web Production Manager who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Documented and resolved framework which led to metric.
  • Orchestrated bi-weekly sprint reviews for 7-team agile web development projects, reducing project backlog by 69%.
  • Managed 5 third-party vendors/contractors to ensure the on-time and on-budget delivery of key web production assets.
  • Optimized digital assets for international websites, reducing localization costs by 21% and ensuring cross-cultural content accuracy.
  • Collaborated with team of 14 in the development of category.
  • Coordinated with product and design teams to implement multiple web optimization experiments, successfully reducing customer support tickets by 43%.
  • Built an actionable content calendar for Cedar Works, coordinating updates for 17 web pages while ensuring brand consistency across all media.
  • Collaborated with the marketing team to align web updates with product launch timelines, ensuring conversions increased by 45%.
  • Devised a scalable content management system (CMS) that enabled decentralized teams to easily publish content across 3 global websites.
  • Managed multi-project portfolios with budgets exceeding 7, consistently delivering projects before deadlines and within budget.

Affiliations

  • Association of Information Technology Professionals
  • Online News Association (ONA) - Digital Storytelling Group 2020
  • Project Management Institute
  • JavaScript Enthusiasts Group - Chicago Chapter 2020
  • American Society of Safety Professionals
  • Mobile Marketing Association (MMA) 2015
  • Web Performance Working Group 2016
  • American Marketing Association
  • Information Architecture Institute (IAI) 2017
  • Project Management Institute (PMI) - Digital Project Professional 2023

Certifications

  • Microsoft Certified: Azure Fundamentals
  • Professional Scrum Product Owner (PSPO)
  • Google Analytics Individual Qualification (GAIQ)
  • Front-End Web Developer Nanodegree Program (Udacity)
  • Google Tag Manager Fundamentals Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Content Marketing Certification by HubSpot
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)

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