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Skills

  • Process improvement strategies
  • Lean Operations Implementation
  • Team management
  • Data-driven decision making
  • Blueprints and schematics
  • Operational improvement
  • Process improvement
  • High-risk area sanitization
  • Emergency response planning
  • Employee scheduling

Work Experiences

  • Achieved a 18% productivity increase.
  • Answered 17 calls per 6 months to help customers with their questions and concerns.
  • Managed daily workflow by prioritizing tasks and keeping a tight schedule.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Transported SAP to one year customer locations.
  • Achieved a 22% increase in team output.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 7 quick animal incident responses.
  • Boosted employee morale.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Achieved a 58% increase in team retention rates.
  • Boosted overall team morale.
  • Achieved a 42% decrease in critical cleaning issues.
  • Achieved a 64% increase in client satisfaction scores.
  • Maintenance Supervisor with 14 years of experience supervising janitorial and maintenance tasks.
  • Expert at reducing production downtime through proper planning, inspection, and troubleshooting.
  • Broadened competency levels through cross-training programs.
  • Recognized on a regular basis for outstanding performance and contributions to the Automotive and Motor Vehicles industry's success.
  • Certified Janitorial Supervisor.
  • Accomplished janitorial supervisor who excels in lean operations, attaining 79% waste reduction and earning Innovation Award for superior facility management.

Accomplishments

  • Coordinated deep cleaning of high-traffic areas during off-peak hours, reducing disruption to operations and allowing for continuous service.
  • Partnered with HR to design a recruitment strategy that decreased time-to-hire for janitorial positions by two years, ensuring timely team growth during high-demand periods.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized team workflows with clearly defined cleaning checkpoints, significantly improving high-traffic area cleanliness and customer satisfaction by 50%.
  • Improved employee retention by 85% through regular feedback sessions and implementation of professional development programs.
  • Led night shift deep-cleaning efforts in procedure resulting in a 18% decrease in maintenance issues and an improvement in facility presentation.
  • Reduced inventory waste by 79% through the implementation of stock-tracking software such as QuickBooks.
  • Collaborated with external vendors to facilitate the procurement of environmentally-friendly cleaning supplies, contributing to the company’s green certification efforts.
  • Resolved product issue through consumer testing.
  • Mentored 14 new employees, reducing onboarding time by 65% and improving initial job performance assessments.

Affiliations

  • Project Management Institute
  • Completion of Hazardous Waste Operations and Emergency Response (HAZWOPER) certification
  • Member of the Indoor Air Quality Association (IAQA)
  • Toastmasters
  • American Society of Safety Professionals
  • Certification from Institute of Inspection, Cleaning and Restoration (IICRC)
  • National Institute for Occupational Safety and Health (NIOSH)
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Member of North American Hazardous Materials Management Association (NAHMMA)

Certifications

  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Google Certified Professional Cloud Architect
  • Certified Custodial Technician - procedure
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Cleaning Professional (CCP) – Northwind
  • Project Management Professional (PMP)
  • CompTIA Security+
  • Advanced Restroom Care Certification - Lakeside Partners

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