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Skills

  • Process improvement
  • Cross-functional team leadership
  • Customer service
  • Organization
  • Budget oversight
  • Relationship development
  • Insurance billing
  • Supporting artists
  • Staff training and development
  • CCTV

Work Experiences

  • Accomplished this over the last 2023.
  • Contacted record labels and distributors to obtain new music.
  • Working with team members and customers to find workable solutions improved operations.
  • Assisted in the creation of method procedures.
  • Management recognized me for providing outstanding customer service.
  • Jira was delivered to customer locations by me.
  • Attracted over 15 attendees.
  • Worked with others to brainstorm new initiative possibilities.
  • Benefited 7 students.
  • Brought in 60% new students over 6 months.

Summaries

  • Achieved a 18% increase in community participation.
  • Collaboration with vocalists and musicians has proven to be effective in improving group and individual performances.
  • Stakeholder engagement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Achieved a 81% increase in enrollment.
  • Accomplished in developing long-lasting partnerships with local and national organizations, leading to a 70% increase in community participation and resource sharing for mutually beneficial engagements.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • PMP certified
  • Achieved results in just 6 months.
  • Project management in procedure settings and quality assurance in client relations settings.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Enhanced music theory requirements within the curriculum, boosting pass rates by 75% among beginner and intermediate students.
  • Provided leadership in the development of a comprehensive music performance program, increasing student retention by 24% over several months.
  • Established a partnership with Brightline to support the launch of a community music education outreach, increasing engagement by 80%.
  • Facilitated large-scale music festivals and competitions, drawing over 17 participants and boosting community involvement by 38%.
  • Developed a mentoring program for underrepresented young musicians, with 15 participants securing contracts with major recording labels.
  • Implemented a marketing campaign that boosted student registration for summer music camps by 34% within three years.
  • Introduced a new lesson scheduling system that reduced idle time by 78% and improved student attendance by 83% annually.
  • Regularly updated and presented progress reports to stakeholders, resulting in consistent approval for program budget increases year over year.
  • Coordinated budget allocations for the acquisition of new instruments, keeping spending under budget by 36%.
  • Created and managed a digital student portfolio system utilizing Jira, streamlining access to recordings and lesson materials, leading to a 31% improvement in student preparedness.

Affiliations

  • Continuing Education Graduate, Arts Management Certificate, Brightline
  • Member, National Organization of Teachers of Singing (NATS)
  • Member, National Association for Music Education (NAfME)
  • Collaborator, 2021 Music Programs for Special Audiences Initiative
  • Participant, Arts Leadership Development Program at Cedar Works
  • Chair, Seattle Music Education Task Force
  • Member, Association for Popular Music Education (APME)
  • Member, American Federation of Musicians (AFM), Local 15
  • Participant, Music Leadership Masterclass by procedure
  • Presenter, Annual Chicago Music Educators Conference

Certifications

  • ServSafe
  • Sound Design for Live Performance Certification - Harbor & Co.
  • Music Theory and Composition Certification - Harbor & Co.
  • Certified Fund Raising Executive (CFRE) for Arts and Culture Sectors
  • SAP Certified Application Associate
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Microsoft Office Specialist (MOS)

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