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Skills

  • Affidavits
  • Report writing
  • Data entry
  • Inspection reviews
  • Team Leadership
  • Firearms expertise
  • Interpersonal and written communication
  • Fraud investigation
  • Clerical support
  • Public speaking

Work Experiences

  • Provided management with framework updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Responded quickly to customer concerns and resolved initiative issues using project management and process improvement.
  • In charge of day-to-day operations and equipment maintenance in the initiative department.
  • Kept track of everything.
  • Metric was planned and carried out by me.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Quickly identified problems and alerted Police Detective to any potential project delays.
  • Won
  • Used Asana to accurately enter data into a batch ticketing system.
  • Advised

Summaries

  • Focused on customer service
  • Proactive
  • Deadline-driven
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Collaborate with commercial lenders to achieve sales targets.
  • Versatile
  • Customer service specialist with 5 years of method experience who is dedicated and detail-oriented.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Detective with experience conducting and overseeing all investigations and major incidents in Denver.
  • Dependable

Accomplishments

  • Tracked criminal activity patterns using Jira, improving case-solving efficiency by 46%.
  • Identified and supervised the implementation of cutting-edge surveillance tools Workday, resulting in 17 successful case resolutions.
  • Built rapport with witnesses in 8 complex murder cases, greatly enhancing the quality of evidentiary testimony in court proceedings.
  • Designed and delivered crime pattern analysis training to junior officers, increasing the accuracy of investigative findings by 57%.
  • Devised and implemented security protocols for Denver, identifying and neutralizing 6 potential threats during criminal surveillance operations.
  • Achieved recognition from method for dismantling procedure syndicate and recovering assets worth over 5.
  • Leveraged Tableau to implement a predictive policing model in Portland, achieving a crime reduction of 42% over 4 months.
  • Increased sales 17% over 6 months.
  • Implemented new case file management system that improved information retrieval speed by 49%, reducing delays in prosecuting offenders.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Narcotics Enforcement Officers’ Association Columbus
  • American Academy of Forensic Sciences (AAFS)
  • National Criminal Justice Association (NCJA)
  • Regional Crime Scene Investigators Association Columbus
  • Association of Law Enforcement Intelligence Units (LEIU)
  • Lead Instructor for Criminal Investigations Raleigh
  • National Tactical Officers Association (NTOA)
  • National Association of Social Workers
  • FBI National Academy Associates (FBINAA) 2016

Certifications

  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified Gang Specialist (CGS) - National Gang Crime Research Center
  • Joint Task Force Operations Certification - category
  • Emergency Vehicle Operations (EVO) Certification - metric
  • Basic SWAT Certification - system
  • Domestic Violence Investigator Certification - system
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+

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