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Skills

  • Operational improvement
  • Conflict resolution
  • Project assistance
  • User interface understanding
  • Team management
  • MS Office
  • Budgets
  • Process equipment
  • Mail merging
  • Databook preparation

Work Experiences

  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage.
  • Devised and implemented a new process for approving design plans and engineering change requests in order to reduce cycle time.
  • Authored technical reports and internal audits that resulted in the detection and resolution of 18 compliance-related discrepancies, saving $8 in potential fines.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Was in charge of document control system training, setup, and maintenance.
  • Worked with people from various departments and levels of management to reach an agreement on procedural documentation.
  • Uploaded company policies and procedures to EDMS, which were then routed for approval and training.
  • Accurately processed and maintained company documentation for use in audits, significantly reducing document retrieval time by 40%.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Created multi-threaded admin web applications based on standard.

Summaries

  • Document Review Specialist with a track record of successfully negotiating, researching, and communicating.
  • Excellent communication and organizational skills, as well as knowledge of common office software and meticulous attention to detail.
  • Professional in document management with experience managing processes for master documentation and archives.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Providing expertise in document creation, organization, and management for standard requirements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Maintains workflows and coordinates files in accordance with business, customer, and project management requirements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Document Control Clerk with a proven track record of analyzing, processing, and securing process documents by codifying and enforcing top-notch systems.

Accomplishments

  • Trained new personnel on electronic document management systems, increasing team efficiency by 63%.
  • Created and distributed document control reports to inform stakeholders and improve communication, reducing project turnaround time by 57%.
  • Generated regular documentation reports using Microsoft Excel, providing key historical data insights and reducing project overlap by 78%.
  • Facilitated 8 consecutive data audits in Jira with 100% accuracy, ensuring no entry discrepancies.
  • Managed version control processes for 6 documents monthly, reducing document-related errors by 66%.
  • Implemented storage system upgrades for classified digital records to meet procedure, increasing efficiency and compliance adherence.
  • Developed an automated archiving system that reduced manual documentation tasks by 79%.
  • Monitored metadata accuracy for 4 documents in HubSpot, reducing incorrect tagging by 42%.
  • Standardized the procedure for document requests and retrieval, reducing average requisition time to less than three years.
  • Developed an electronic records filing system, decreasing search time for key documents by 85%.

Affiliations

  • Association of Business Process Management Professionals (ABPMP)
  • Institute of Document Control Officers standard
  • American Society of Quality (ASQ) metric
  • Society for Technical Communication (STC)
  • Chartered Quality Institute (CQI) metric
  • Society of Women Engineers
  • American Medical Informatics Association
  • Lions Club
  • Freemason
  • Information Governance Initiative (IGI)

Certifications

  • Six Sigma Yellow Belt by Northwind
  • Information Governance Professional (IGP) by ARMA International
  • Certified Technical Writer by Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • SharePoint Online Power User Certification by initiative
  • Electronic Records Management (ERM) Certificate from procedure
  • AIIM ECM Master Certification by AIIM
  • Google Certified Professional Cloud Architect

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