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Skills

  • Effective communication and negotiation
  • Relationship development
  • Emerging risk identification
  • Insurance product development
  • Risk management
  • Stakeholder management
  • Policy quoting and pricing
  • Market trend analysis
  • Project organization
  • Technical report writing

Work Experiences

  • Customized insurance solutions for high-risk clients.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results over 18 months.
  • Authored detailed underwriting process guides, improving consistency and accuracy across 4 teams.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Answered 15 calls per several months to help customers with their questions and concerns.
  • Transported Tableau to the past year customer locations.
  • Oversaw the delivery of system project by program team, which resulted in category.
  • Collaborated with reinsurance partners.

Summaries

  • Achieved growth across the Southwest.
  • Costs were consistently reduced while profits were increased.
  • Redesigning policies and procedures to resolve inconsistencies and prevent future occurrences was a success.
  • Conducted effective market analysis.
  • Through comprehensive analysis, policy negotiation, and service delivery, I am well-versed in insurance laws and have had success in mitigating risk and controlling loss.
  • Achieved an accuracy rate of 23%.
  • Collaborated with risk management teams.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Senior Underwriting Analyst.
  • Risk management, data analysis, and underwriting processes and procedures are all covered in detail.

Accomplishments

  • Spearheaded the customization of risk management solutions for client portfolios, boosting policy holder satisfaction by 32%.
  • Collaborated with actuarial teams to refine premium pricing models, improving forecast accuracy and reducing risk exposure by 39%.
  • Optimized the underwriting review process, reducing policy approval turnaround time by 28%.
  • Prepared and presented comprehensive underwriting performance reviews, leading to the launch of 2 new insurance products for emerging markets.
  • Performed detailed exposure analysis on multi-million-dollar claims, increasing claim recovery rates to 19%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recruited and onboarded a team of 13 underwriters, leading to a 15% reduction in workload distribution and enhanced team performance.
  • Collaborated with team of 7 in the development of initiative.
  • Collaborated with underwriting and sales departments to secure 11 high-net-worth clients worth over $10 in total premiums.
  • Evaluated and processed high-value insurance claims valued at $16, ensuring compliance with company policies and achieving 24% resolution within deadlines.

Affiliations

  • Freemason
  • International Association of Insurance Professionals (IAIP)
  • National Alliance for Insurance Education and Research’s Certified Risk Manager (CRM)
  • Project Management Institute
  • American Risk and Insurance Association (ARIA)
  • CAS Institute’s Certified Specialist in Predictive Analytics (CSPA)
  • International Underwriting Association of London (IUA)
  • Association of Financial Guaranty Insurers (AFGI)
  • Association for Computing Machinery
  • American Marketing Association

Certifications

  • Certified Fraud Examiner (CFE)
  • Certified Underwriting Assistant in 2021
  • Certified Insurance Data Manager (CIDM)
  • Certified Business Analysis Professional (CBAP)
  • Associate in General Insurance (AINS)
  • Chartered Insurance Professional (CIP)
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional Insurance Agent License (CPIA)
  • Certified Public Accountant (CPA)

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