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Skills

  • First Aid/CPR
  • Supervision
  • Process optimization
  • Business operations
  • Budgeting
  • Mediation and interpersonal conflict resolution
  • Employee development and coaching
  • Adherence to deadlines
  • Cross-functional team collaboration
  • Food production management

Work Experiences

  • Championed team-wide initiatives focused on workplace cohesiveness, reducing absenteeism by 41%.
  • Delegated project ownership to team members, empowering them to meet Vantage objectives while fostering a strong sense of responsibility within the group.
  • Informed 14 system of employees about menu changes and procedures.
  • Achieved 17 promotions in 2019.
  • Coached team members in time management techniques, leading to an 6% reduction in project delays.
  • Achieved 70% improvement in project delivery times.
  • Addressed challenges and action plans.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Achieved 65% overall team performance improvement.

Summaries

  • Adept at establishing performance metrics.
  • Achieved this within a 2016 period.
  • Clear understanding of vendor management and cross-functional collaboration as well as stakeholder engagement training.
  • Achieved cost savings of $2 annually.
  • Achieved a 50% increase in collaboration.
  • Great multitasker with method management training and extensive food service experience.
  • A natural leader who excels at mentoring employees, fostering individual growth that led to 9 internal promotions within a 2018 period.
  • With customers and team members alike, be upbeat and positive.
  • Recognized on a regular basis for outstanding performance and contributions to the Childcare industry's success.
  • Junior Team Leader with 9 years of successful client relations and cross-functional collaboration experience.

Accomplishments

  • Identified key process inefficiencies and collaborated with team members to implement solutions, leading to a 30% improvement in team output.
  • Developed a high-performing team through recruitment and personalized development plans, resulting in 10 promotions within the department over one year.
  • Assigned tasks to team members based on individual expertise, resulting in a 61% increase in project completion efficiency.
  • Collaborated with senior management to implement team goal-setting sessions, leading to the completion of departmental objectives consistently over several months.
  • Led vocational training workshops and improved overall team proficiency in Adobe Creative Suite by over 32%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided leadership for a high-visibility project, ensuring on-time delivery and enhancing team engagement by 23%.
  • Implemented cross-functional training programs, increasing employee versatility and reducing operational downtime by 26%.
  • Documented and resolved process which led to category.
  • Collaborated with team of 15 in the development of standard.

Affiliations

  • Association for Talent Development (ATD)
  • Women in Leadership and Project Management (WLPM)
  • Young Leadership Forum (YLF)
  • American Marketing Association
  • Workforce Leadership Council
  • International Association of Administrative Professionals
  • Agile Leadership Network (ALN)
  • Project Management Institute
  • Rotary International
  • Society of Human Resource Management

Certifications

  • Certificate in Leading Process Improvement – Beacon Labs
  • Cross-functional Team Management Certification – Ironclad Systems, 2021
  • CompTIA Project+ Certification - procedure
  • Certified ScrumMaster (CSM) - Harbor & Co.
  • Certified Workflow Automation Specialist – category, 2019
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • ISO 9001 Lead Auditor Certification – Meridian, Austin
  • Cisco Certified Network Associate (CCNA)
  • Human Resources (HR) Management and Development Certification – Harbor & Co.

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