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Skills

  • Credit and collections
  • Presentation design
  • Cross-departmental communication
  • Database administration
  • Team building
  • Policy and procedure modification
  • Data Management
  • Digital tools implementation
  • Project organization
  • Cost reduction strategies

Work Experiences

  • Collaborated with legal teams.
  • Collaborated with legal teams to track compliance documentation for 14 subsidiaries, maintaining 100% data accuracy.
  • Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
  • Completed within 18 months.
  • Created and distributed detailed reports of corporate performance metrics using Salesforce, influencing key data-driven decisions.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Completed 15 employees' bi-weekly payroll.
  • Authored internal reports and presentations.

Summaries

  • Achieved operational cost reductions of up to 72%.
  • Team player who is methodical and detail-oriented and has expertise in workflow optimization.
  • Accomplished professional with extensive experience in leading administrative teams, providing mentorship and training for consistent improvements in operational workflow.
  • Clear understanding of stakeholder engagement and quality assurance as well as budget management training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Miscellaneous administrative office management, related regulatory guidelines, and workflow optimization certified OSHA and Corporate Services Administrator.
  • Achieved operational cost reductions of $9 annually.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Corporate Services Administrator.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.

Accomplishments

  • Supported compliance with federal, state, and local policies, resulting in zero compliance violations during 2022 audits.
  • Facilitated multiple cross-departmental communication projects, reducing project completion delays by 78% through optimized workflows.
  • Implemented a calendaring solution using SAP which reduced scheduling conflicts by 47% and improved department-wide communication.
  • Enhanced internal reporting accuracy by implementing new data management protocols, enabling compliance to make quicker, more informed decisions.
  • Executed compliance audits for OSHA, achieving a 41% adherence rate and mitigating risks of regulatory fines.
  • Revised travel and entertainment policies for C-suite executives, resulting in a 56% decrease in non-compliance expenses.
  • Collaborated with legal and compliance teams to ensure all internal documents met corporate governance standards, reducing potential legal risks.
  • Monitored and ensured adherence to corporate governance policies, contributing to zero policy violations for 2018.
  • Managed complex executive calendars for 9 C-suite leaders, achieving a 73% reduction in scheduling conflicts and improved meeting efficiency.
  • Coordinated annual performance reviews for 18 employees, ensuring all documentation was completed by deadline and resulted in 34% positive feedback.

Affiliations

  • Association of Corporate Counsel (ACC)
  • Financial Executives International (FEI)
  • Global Business Travel Association (GBTA)
  • Freemason
  • Society of Human Resource Management
  • Jaycees
  • Association for Supply Chain Management (APICS)
  • The Institute of Workplace and Facilities Management (IWFM)
  • American Marketing Association
  • North American Association of Facility Management (NAAFM)

Certifications

  • CompTIA Security+
  • Certified Internal Auditor (CIA)
  • Certified Global Administrative Professional (CGAP)
  • Certified Event Manager (CEM)
  • Certified Business Continuity Professional (CBCP)
  • Google Workspace Certification
  • Certified Professional in Supplier Diversity (CPSD)
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Travel Specialist (CTS)

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