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Skills

  • Supervision
  • Classic cocktails
  • Knowledge of craft and microbrews
  • First Aid/CPR
  • Ordering bar supplies
  • Operational improvement
  • Framework equipment
  • Supplier relationship management
  • Crisis management
  • Cost control analysis

Work Experiences

  • Was in charge of keeping secure cash drawers and quickly resolving any discrepancies to ensure accuracy.
  • Boosted foot traffic during slow periods by 44% %.
  • Created 4+ seasonal drink recipes using locally-sourced ingredients for a farm-to-bar experience, highlighted in local press.
  • Achieved a 30% reduction in supply outages.
  • Made custom drink orders by measuring and mixing house ingredients precisely.
  • Boosted team morale.
  • Boosted daytime sales by $8 per week.
  • Created unique drink and cocktail offerings on a monthly basis as part of the seasonal offerings.
  • Contributed to Excellence Award for best bar in Portland.
  • Achieved $10 in yearly savings.

Summaries

  • Achieved a cost reduction of $9 annually.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • In fast-paced environments with high patron volumes, successful in providing quality service.
  • Maintain a clean, well-stocked, and well-organized work environment at all times.
  • Adept Drink Maker with 5 years of experience.
  • Anticipated seasonal customer needs.
  • Adept Drink Maker with 4 years of experience in private and high-profile event service, successfully catering to over 18 guests.
  • 8 years of experience in the field, with a strong desire to see the company succeed.
  • Drink Maker is a multi-award-winning salesperson who consistently delivers popular cocktails.
  • Achieved a 64% increase in weekend sales.

Accomplishments

  • Led weekly team training sessions for improving drink-making efficiency and consistency, cutting prep time by 68%.
  • Piloted the introduction of locally sourced ingredients for initiative, highlighting regional flavors and increasing customer appreciation of Raleigh products.
  • Developed a cocktail mixologist certification program for staff, enhancing overall team beverage knowledge and increasing quality service by 15%.
  • Collaborated with bar team to develop and execute large-scale beverage promotions, resulting in 17% increase in sales.
  • Revitalized the drink menu by introducing 10 new artisanal cocktails based on market research and customer preferences.
  • Curated a wine and cocktail pairing menu for the restaurant's special process, significantly enhancing the guest experience.
  • Achieved 17 years of service with zero alcohol-related incidents due to stringent adherence to responsible serving practices.
  • Resolved product issue through consumer testing.
  • Proactively managed customer complaints concerning drink flavors, increasing repeat customer satisfaction by 48%.
  • Reduced beverage costs by 72% through enhanced vendor negotiations and inventory controls.

Affiliations

  • Farm-to-Table Association of America
  • Certified Mixologist (CMX) 2015
  • Wine and Spirits Education Trust (WSET) category
  • Jaycees
  • Society of Human Resource Management
  • Distilled Spirits Council of the United States (DISCUS)
  • American Marketing Association
  • Cicerone Certification Program initiative
  • Mixology Canada Association
  • United States Bartenders’ Guild (USBG)

Certifications

  • Certified Public Accountant (CPA)
  • Champagne Expert Certification from initiative
  • Project Management Professional (PMP)
  • Intermediate Wine Certificate from metric
  • Tequila Expert Certification by system
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Eco-Friendly Operations and Sustainability Training by Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+

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