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Skills

  • Facilitating feedback-driven learning improvements
  • Healthcare system collaboration
  • Operational improvement
  • Disaster drill coordination with multi-professional teams
  • Completing physical assessments
  • Advanced Cardiac Life Support (ACLS) instruction
  • Communications
  • Student outcomes management
  • Learning Management Systems
  • First Aid/CPR

Work Experiences

  • Collaborated with hospital staff to create a standardized transition of care program, improving patient outcomes by 50% during EMS handovers.
  • Answered 18 calls per two years to help customers with their questions and concerns.
  • Authored educational materials for continuing education.
  • Achieved 78% student certification success on the first attempt.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 16% improvement.
  • Achieved results over a the past year-month period.
  • Achieved a 27% higher renewal rate of EMS certifications.
  • Analyzed program effectiveness.
  • Written assignments and examinations were used to assess students' abilities.

Summaries

  • Contributed to drafting state guidelines on best training practices.
  • Conducted quality assessments.
  • Achieved significant proficiency gains among students.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Within Miscellaneous, senior EMS Educator and outstanding performer in data analysis and team leadership.
  • Bridged critical gaps in skill proficiency.
  • Achieved measurable improvements in communication skills.
  • Collaborative EMS Educator with expertise in leading multi-disciplinary emergency drills to improve system-wide coordination during crisis response.
  • Accomplished in designing EMS training programs that successfully bridge critical gaps in skill proficiency, improving post-training success by 60%.
  • Clinical Instructor with classroom and clinical experience, eager to contribute 10 years of nursing and education experience to a growing organization.

Accomplishments

  • Enhanced patient communication education for EMTs, leading to 69% reduction in patient complaints and 5 improved patient satisfaction scores.
  • Integrated patient-focused communication modules into EMS training, reducing miscommunication incidents by 75% according to post-training surveys.
  • Mentored new EMS instructors and provided professional development resources, improving teaching efficacy as indicated by 28% higher student satisfaction rates.
  • Planned and executed large-scale general disaster drills involving 15 agencies, which enhanced coordinated efforts and reduced incident response times by 49%.
  • Facilitated multi-agency disaster drills, coordinating between paramedics, fire departments, and hospitals, resulting in 78% improvement in emergency response times.
  • Documented and resolved process which led to system.
  • Increased National Registry of Emergency Medical Technicians (NREMT) exam pass rates by 84% by implementing customized study guides and remediation tools.
  • Led an interdisciplinary training program with Lakeside Partners that lowered response time for trauma cases by 25% in Atlanta.
  • Overhauled outdated EMS training materials, increasing relevance and real-world application, driving a 70% increase in student performance measures.
  • Delivered clinical simulation training modules, raising practical skill performance by 27% according to end-of-course evaluations.

Affiliations

  • American Medical Response (AMR) Disaster Response Team Participant
  • American Society of Safety Professionals
  • Member of International Board of Specialty Certification (IBSC)
  • Fellow at the Academy of Emergency Medical Services (AEMS)
  • Engaged Partner in Multidisciplinary Training Initiatives with Boston Fire and Rescue Teams
  • Jaycees
  • International Trauma Life Support (ITLS) Instructor
  • National Association of Social Workers
  • Volunteer Instructor in Tactical Emergency Casualty Care (TECC) Certification Courses
  • Participated in the Department of Homeland Security's First Responder Training Program

Certifications

  • Certified Clinical Simulation Educator (CCSE)
  • Pediatric Advanced Life Support (PALS) Instructor Certification
  • Emergency Medical Dispatcher (EMD) Certification
  • ServSafe
  • Certified EMS Instructor (State-Level) - Washington
  • Flight Paramedic Certification (FP-C)
  • NAEMSE Instructor Certification (National Association of EMS Educators)
  • Prehospital Trauma Life Support (PHTLS) Certification
  • SHRM Certified Professional (SHRM-CP)
  • Emergency Medical Services for Children (EMSC) Provider

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