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Skills

  • Data-driven decision making in budget analysis
  • Multi-line phone proficiency
  • Advanced proficiency in initiative
  • Crisis management
  • Organization
  • Email triage and inbox management
  • AR/AP
  • 12 WPM typing speed
  • Supervision
  • Advanced MS Office Suite

Work Experiences

  • Responded to emails and other correspondence to facilitate communication and improve business processes.
  • Coordinated international and domestic travel arrangements.
  • Aligned with executive expectations.
  • Automated scheduling processes using Jira, decreasing manual input time by 49% and eliminating calendar overlaps.
  • Built relationships with key stakeholders.
  • Achieved results across two quarters.
  • Created a seamless communication process.
  • Created monthly executive meeting agendas, ensuring all high-priority topics were covered efficiently and reducing unproductive meeting time by 82%.
  • Coordinated VIP client visits, ensuring excellent service and contributing to 69% repeat business following event success.
  • Consolidated itineraries for time savings.

Summaries

  • Personal Assistant to the Owner with 13 years of successful data analysis and strategic planning experience.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Clear understanding of data analysis and team leadership as well as data analysis training.
  • Boosted efficiency by 63%.
  • Costs were consistently reduced while profits were increased.
  • Strengths in team leadership and stakeholder engagement backed up by Miscellaneous training.
  • Collaborative Personal Assistant.
  • Personal Assistant to the Owner is a smooth and efficient Personal Assistant to the Owner who has experience improving executive productivity and business operations.
  • Within Miscellaneous, senior Personal Assistant to the Owner and outstanding performer in process improvement and quality assurance.
  • Accomplished Personal Assistant skilled in cross-time zone scheduling, vendor management, and cost-saving initiatives resulting in increased operational efficiency by 19%.

Accomplishments

  • Handled detailed travel arrangements for the executive team, ensuring seamless coordination with minimal disruptions.
  • Supported the preparation of quarterly budget reviews, reducing errors and discrepancies by 46%.
  • Orchestrated the logistics of multi-location meetings, ensuring all technology and catering needs were met with zero technical issues.
  • Maintained confidential records of legal and corporate documents, ensuring 100% compliance during annual audits.
  • Led the preparation for corporate audits, completing all documentation and compliance checks 9 weeks ahead of schedule.
  • Facilitated daily meetings, managing follow-up tasks for a multi-departmental team, improving project tracking by 58%.
  • Documented and resolved program which led to framework.
  • Trained new staff on office procedures and software tools, contributing to a 77% reduction in onboarding time.
  • Provided personal and professional support to the CEO, streamlining both personal and office workflow with zero missed deadlines.
  • Developed weekly executive summary reports, providing insights that contributed to a 16% faster decision-making process.

Affiliations

  • Toastmasters
  • International Virtual Assistants Association (IVAA)
  • National Association of Professional Organizers (NAPO)
  • Project Management Institute
  • Women in Management, Inc.
  • National Association of Social Workers
  • Society of Government Meeting Professionals (SGMP)
  • American Society of Administrative Professionals (ASAP)
  • International Association of Administrative Professionals
  • Project Management Institute (PMI)

Certifications

  • Business Communication Certification - metric
  • Certified Virtual Assistant (CVA) - IAP Career College
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Certified Professional in Talent Development (CPTD) - procedure
  • SHRM-CP - SHRM Certified Professional
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Google Workspace Certification - Google
  • CompTIA A+ Technician
  • Certified Executive Assistant (CEA) - Executive Assistants Organization

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