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Skills

  • Inventory management
  • Conflict resolution
  • System equipment
  • Customer service
  • Business operations
  • Stakeholder relations
  • Operational improvement
  • Employee performance reviews
  • Business intelligence tools (e.g. Adobe Creative Suite)
  • Employee scheduling

Work Experiences

  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $15.
  • Achieved a 45% reduction in product defects.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Implemented cutting-edge programs, such as the initiative program, to boost employee retention and reduce turnover.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Oversaw the efficiency of stakeholder engagement and strategic planning on framework shift, supervising 17 employees.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Worked to establish key internal functions and outline the scope of positions for the new organization by recruiting, hiring, and training initial personnel.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Develop strategic business partnerships and relationships.
  • Dedicated to providing excellent procedure services and efficient conflict resolution.
  • Costs were consistently reduced while profits were increased.
  • Forward-thinking leader with experience in setting goals, quality standards, and method initiatives, as well as ensuring that objectives are met quickly and efficiently.
  • Accomplished PM Operations Manager with expertise in stakeholder management, ensuring increased project funding and successful delivery of 14 strategic initiatives.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Strong track record of developing precise and targeted business operations plans, managing procedure areas, evaluating performance, and implementing change.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.

Accomplishments

  • Designed a contingency plan during a market downturn, safeguarding critical operations and minimizing revenue losses to just 83%.
  • Successfully directed the launch of Asana, incorporating market feedback to exceed sales targets by 83% in the first quarter.
  • Implemented an automated reporting system which reduced manual data entry time by 35%, improving team focus on analytical tasks.
  • Facilitated data-driven decisions and resource allocation by developing advanced project management dashboards, reducing escalations by 50%.
  • Enhanced project risk management by implementing a new risk assessment framework, reducing project overruns by 81%.
  • Authored and led training programs for cross-functional units, enhancing team proficiency in Jira by 24% within two years.
  • Established strategic partnerships with vendors to streamline procurement, reducing lead times by 14 days and improving order accuracy by 67%.
  • Directed the transition to a new enterprise resource planning (ERP) system, leading to a 39% reduction in inventory carrying costs.
  • Collaborated with IT to roll out a company-wide CRM system, improving customer relationship tracking and increasing sales conversions by 85%.
  • Led strategic planning for a standard, aligning deliverables with business goals to generate $10 in additional revenue.

Affiliations

  • Kauffman Fellows - Leadership Program for Startups
  • Operations Management Association (OMA) - Member
  • Association of Information Technology Professionals
  • The Institute of Operations Management (IOM) - Professional Member
  • American Society for Quality (ASQ) – Certified Manager of Quality/Organizational Excellence
  • American Medical Informatics Association
  • National Contract Management Association (NCMA) - Certified Professional Contracts Manager (CPCM)
  • Lions Club
  • Supply Chain Council (SCC) - SCOR Professional (SCOR-P) Certification
  • Association for Computing Machinery

Certifications

  • Certified ScrumMaster (CSM) – 2016
  • CompTIA Project+ Certification
  • SHRM Certified Professional (SHRM-CP)
  • PMI Scheduling Professional (PMI-SP)
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Kaizen Facilitator – Cedar Works
  • PMI Risk Management Professional (PMI-RMP)
  • Certificate in Contract Management – National Contract Management Association
  • ACMP Change Management Certification

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