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Skills

  • Client feedback integration
  • Organization
  • Lean in food handling
  • Team management
  • MS Office
  • RFI Scanners
  • Schedule management
  • First Aid/CPR
  • Dietary needs accommodation
  • Task prioritization

Work Experiences

  • Assisted in preparing budget-friendly menu proposals, helping clients stay within budget while enhancing the quality of offerings.
  • Sanitized and cleaned work areas, utensils, and pans.
  • Achieved consistent 5-star mobile catering reviews.
  • Assisted in creating customized menus based on client dietary restrictions and preferences, leading to a 54% increase in repeat business.
  • Achieved perfect health inspection scores.
  • Processed credit cards, debit cards, and gift cards, as well as accepting transaction payments and making change for cash payments.
  • Served water and soft drinks and made specialty drinks, carefully mixing and pouring to ensure that ingredients were balanced and that layering and other visual effects were achieved.
  • Achieved perfect health inspection scores for 5 months in a row through strict hygiene and workspace organization.
  • Achieved high scores in post-event feedback surveys.
  • Washed and sanitized dishes after each use to protect customers.

Summaries

  • Results-oriented Miscellaneous professional with budget management, team leadership, and client relations strengths.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Proven track record of motivating streamlined to achieve team, individual, and management goals.
  • Strong technical skills and experience in team leadership.
  • Multitasker with a track record of meeting team and customer needs effectively.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Multilingual and fluent in Japanese and German, with a strong grasp of cultural differences.
  • Ability to recognize process issues and integrate framework solutions to achieve standard.
  • Food service veteran with expertise in batch cooking, food safety, and nutrition.
  • Catering Team Member with data analysis and quality assurance abilities.

Accomplishments

  • Implemented a seasonal menu that optimized the use of in-season ingredients, resulting in a 54% reduction in overall food costs while elevating guest satisfaction.
  • Forecasted ingredient needs for upcoming events based on historical data, improving cost-efficiency and reducing last-minute vendor orders by 48%.
  • Managed weekly inventory checks across multiple venues, reducing waste by 9% and improving supply chain efficiency for weekend catering operations.
  • Regularly communicated with clients to ensure all dietary and presentation preferences were incorporated, leading to a 16% rise in repeat business.
  • Coordinated between kitchen and service staff, significantly reducing order fulfillment errors and receiving positive client feedback post-process catering.
  • Drafted and implemented health and sanitation protocol training for new hires, leading to a 68% improvement in overall kitchen safety compliance.
  • Led the introduction of eco-friendly catering options, decreasing plastic usage by 74% and earning praise from eco-conscious clients.
  • Reduced stress on kitchen staff by effectively managing catering logistics, ensuring timely service for events of 12 guests or more.
  • Assisted in expanding the catering department’s social media presence, increasing engagement by 76% and leading to 18 new event bookings.
  • Successfully managed standard with 6 VIP guests, ensuring impeccable service and gaining public recognition for the company.

Affiliations

  • Completed Food Safety Level 2 Certification, 2020
  • Organized key catering and food safety workshops, 2024, Raleigh
  • Advisory Member of metric Sustainable Catering Collective
  • Active Participant in Local Restaurant Association, Portland
  • Volunteer Coordinator for Special Events at Austin Homeless Shelter
  • Member, Global Foodservice Professionals Forum
  • Attendee, Annual International Restaurant & Foodservice Show
  • Guest Mentor for Restaurant Management Course at framework, 2019
  • Member, National Association for Catering and Events (NACE)
  • Certified in Alcohol Safety and Responsible Serving, OSHA

Certifications

  • Certified Health and Wellness Coach specializing in Catering, 2021
  • OSHA Food Worker Health and Safety Compliance
  • Cross-Training in Food Preparation and Kitchen Management
  • Hospitality and Catering Online Diploma, Adobe Creative Suite
  • Menu Planning Certificate for Large Events, Summit Group, 2018
  • Coding Certification in Dietary Requirements and Restrictions
  • Stress Management for High-pressure Catering Events, HubSpot, 2021
  • Certified Special Event Professional (CSEP), procedure
  • Food Safety Essentials (Offered by Meridian, 2023)
  • Preventing Workplace Harassment Training, Lakeside Partners

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