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Skills

  • Facility oversight
  • Employee development and succession planning
  • Health policy development and revision
  • Mental health services program development
  • Regulatory requirements
  • Regulatory compliance management
  • Hospital coordination
  • Healthcare quality improvement
  • Census goals
  • Schedule management

Work Experiences

  • Quickly resolved conflicts among physicians, nurses, and other healthcare employees to keep workflows on track.
  • Catered to 3 new patient groups.
  • Attended three years meetings with department heads to discuss census data, admissions, and resident discharges.
  • Checked the pharmacy area on a regular basis to make sure it was kept tidy, clean, and debris-free.
  • Worked with a multidisciplinary team to improve patient care and response times overall.
  • Promoted capital components of various initiative rates by identifying and implementing strategies to improve current residential facilities.
  • Achieved a 68% increase in patient retention.
  • Added services like method, category, and metric to diversify the facility's offerings.
  • Made changes to the procedures for compounding, mixing, packaging, and labeling medications.
  • Reviewed and assessed staff processes in order to reduce the risks to residents and staff while also ensuring regulatory compliance.

Summaries

  • Performance reporting in standard settings and vendor management in risk assessment settings.
  • Process, initiative, and process are all available.
  • Data analysis and project management are two areas in which I have experience.
  • QuickBooks and Asana experts with exceptional interpersonal skills.
  • Polished, hardworking, and willing to go above and beyond to complete any task.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Motivating leader who has built and managed process teams in the past.
  • Well-versed in motivating and retaining employees, as well as building relationships with residents and families and meeting accreditation requirements.
  • Looking for a position as a Pharmacy Manager with Meridian.
  • Strong technical skills and experience in team leadership.

Accomplishments

  • Negotiated and secured favorable vendor contracts, delivering a 64% reduction in supply chain costs while maintaining the standard of care.
  • Orchestrated a healthcare facility expansion plan that led to a 20% increase in patient capacity and improved operational efficiencies.
  • Piloted a health data visualization tool to enhance patient outcome reports, reducing reporting errors by 72% and improving decision accuracy.
  • Conducted training programs in critical health care software, leading to a 15% increase in staff efficiency and competency.
  • Focused on continuous performance improvement initiatives that led to enhanced staff productivity and a 79% increase in patient throughput.
  • Contributed to the expansion of remote care access, increasing the utilization of telemedicine services by 18% and driving better work-life balance for staff.
  • Successfully established a quarterly training program focusing on regulatory compliance, resulting in a 70% reduction in compliance-related incidents.
  • Developed an in-depth diversity and inclusion program, improving team cohesion by 65% and increasing employee satisfaction ratings.
  • Advised and supported strategic development of workforce planning, enabling the successful onboarding of 15 new employees within 2016 timeframe.
  • Mentored and coached 13 new health care managers on leadership, patient care policies, and procedural compliance, increasing team performance.

Affiliations

  • Member, American Association of Healthcare Administrative Management (AAHAM)
  • Member, Patient Advocate Certification Board (PACB)
  • Chair, Annual Conference Planning Committee for 2022, National Association of Health Services Executives (NAHSE)
  • Participant, Annual Telemedicine Innovation Forum
  • Member, Healthcare Information and Management Systems Society (HIMSS)
  • Member, American College of Healthcare Executives (ACHE)
  • Fellow, Association of University Programs in Health Administration (AUPHA)
  • Member, National Association for Healthcare Quality (NAHQ)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Graduate, Executive Leadership Program in Healthcare Management, Harvard University

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Professional in Human Resources (PHR) - Healthcare Focus
  • Certified Executive in Health Information Technology (CEHIT)
  • Health Care Financial Solutions Professional (HCFSP)
  • Certified Medical Manager (CMM)
  • Certificate in Population Health Management, Ironclad Systems
  • Certified Healthcare Risk Manager (CHRM)
  • Certified Case Manager (CCM)
  • Electronic Health Record (EHR) Proficiency Certificate
  • Cisco Certified Internetwork Expert (CCIE)

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