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Skills

  • API Testing using Salesforce
  • Data Analysis for Testing Outcomes
  • Quality Assurance (QA) Standards
  • First Aid/CPR
  • Automation knowledge
  • JIRA for Test and Defect Management
  • Customer service
  • Metrics and Reporting Dashboards
  • Regression Suite Maintenance
  • Vericode experience

Work Experiences

  • Designed and executed regression UAT scenarios for Tableau, ensuring backward compatibility and a bug-free user experience post-release.
  • Achieved more rapid defect resolutions.
  • Conducted detailed defect analysis during UAT stages, closing over 12 high-priority bugs before the final system launch.
  • Achieved Employee of the Year for consistently delivering high-quality UAT results and improving pre-release defect detection by 70%.
  • Aligned testing with deployment schedules.
  • Increased productivity and boosted workflows by effectively resolving program issues with vendor management and cross-functional collaboration.
  • Analyzed system functionalities during UAT.
  • Collaborated with senior leadership to prioritize UAT testing phases in line with business-critical deployment schedules, reducing project risk by 65%.
  • Attained a 65% success rate on first deployment.
  • Collaborated with customer success to enhance defect prioritization based on user feedback, resulting in increased user satisfaction scores by 50%.

Summaries

  • Achieved a 69% drop in customer-reported issues post-launch.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Achieved team-wide success.
  • Clear understanding of cross-functional collaboration and vendor management as well as cross-functional collaboration training.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Aligned user requirements.
  • Quality expert with a track record of identifying common and complex software issues by reviewing features and assessing functionality.
  • Within Miscellaneous, senior UAT Analyst and outstanding performer in cross-functional collaboration and data analysis.
  • Certified UAT Analyst experienced in regression and risk-based testing methods, reducing test cycle time by 61% while maintaining quality standards.
  • Adept at maintaining real-time requirements traceability matrices.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Defined and executed manual test cases to validate system updates and improvements in functionality, reducing future need for rollbacks.
  • Championed automation's integration within the UAT cycle, improving script reusability and maintaining consistency across test cycles.
  • Created user-specific testing documentation to ensure all UAT activities covered critical user workflows and business functions effectively.
  • Ran daily and weekly status meetings with stakeholders, improving communication cadence and providing real-time UAT progress updates.
  • Led efforts to prioritize UAT efforts aligning with project milestones, reducing potential business risks by 84%.
  • Enhanced stakeholder engagement through transparent reporting dashboards, leading to earlier identification of bottlenecks and risks.
  • Prepared post-UAT summary reports that highlighted risk areas and improvement opportunities, contributing to optimized future releases.
  • Partnered with business analysts and developers to refine UAT processes, increasing the accuracy and comprehensiveness of tests.
  • Reduced manual UAT test execution time by 5% through process optimization and increasing use of automated test cases.

Affiliations

  • Information Systems Audit and Control Association (ISACA)
  • Association for Supply Chain Management (APICS)
  • Agile Alliance
  • JIRA Community and User Group
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Project Management Institute (PMI)
  • Institute of Electrical and Electronics Engineers (IEEE) Computer Society
  • Toastmasters
  • American Marketing Association

Certifications

  • ISTQB Advanced Level Test Analyst - 2017
  • CompTIA Security+
  • Agile Testing Certification (ICP-TST) - Vantage
  • Certified Software Tester (CSTE) - Northwind
  • IREB Certified Professional for Requirements Engineering (CPRE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • PRINCE2® Foundation - 2021
  • Certified Business Analysis Professional (CBAP) - IIBA
  • CompTIA Network+
  • Certified Public Accountant (CPA)

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