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Skills

  • Kennel cleaning and sanitizing methods
  • Excel in framework
  • Territory Sales Experience
  • Inspection skills
  • Excellent communication
  • Weekly Payroll
  • Project organization
  • Business operations
  • Pet charting information
  • Credit and collections

Work Experiences

  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Transported Jira to two years customer locations.
  • Achieved an impeccable process health inspection score in 2016.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Achieved Innovation Award for 2022.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted in menu engineering to improve profitability, raising sales of high-margin dishes by 25%.
  • Achieved reduction over 18 months.
  • Achieved results within the past year.
  • Double-checked the data's accuracy and integrity.

Summaries

  • Design and development of successful process embedded software applications in the past.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Assistant Kitchen Manager with 7 years of successful quality assurance and client relations experience.
  • Talented chef with 12 years of experience preparing and serving a wide range of foods.
  • Assistant Kitchen Manager is a multi-talented Assistant Kitchen Manager who is consistently rewarded for planning and operational improvements.
  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • By strengthening controls and updating procedures, we consistently outperformed our goals.
  • Experience in keeping all aspects of category cafeterias running smoothly.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Communication, observation, and planning skills are all excellent.

Accomplishments

  • Established a mentorship program for new kitchen staff, promoting knowledge transfer and reducing training time by 73%.
  • Increased sales 15% over three years.
  • Introduced menu pricing strategies that improved gross profit margins by 29% across key dishes and profitability analysis.
  • Led kitchen team in delivering meals consistently within time limits during peak periods, reducing ticket times by 32%.
  • Trained and cross-trained kitchen staff on initiative, increasing overall flexibility and reducing staff turnover by 19%.
  • Collaborated with team of 9 in the development of procedure.
  • Resolved product issue through consumer testing.
  • Developed a new standard operating procedure (SOP) for food prep that led to a 61% increase in kitchen efficiency.
  • Documented and resolved system which led to method.
  • Reduced cost of goods sold (COGS) by implementing accurate portion control techniques and timely inventory audits, saving 10 annually.

Affiliations

  • American Society of Safety Professionals
  • Rotary International
  • Society for Hospitality and Foodservice Management (SHFM)
  • Hospitality Los Angeles – Collaborative Learning Exchange
  • Professional Association of Innkeepers International (PAII)
  • International Foodservice Executives Association (IFSEA)
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Freemason
  • Association of Nutrition & Foodservice Professionals (ANFP)

Certifications

  • Certified in Kitchen Management by Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Culinary Administrator (CCA) by American Culinary Federation (ACF)
  • Restaurant Management Associate Degree by Harbor & Co.
  • Certified Food Safety Manager by the National Registry of Food Safety Professionals (NRFSP)
  • Allergen Awareness Certification by process
  • Foodservice Skills and Management Certification by NRA
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • CompTIA Network+

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