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Skills
- Customer complaint resolution
- Procurement and inventory control
- Project management
- Building systems (HVAC, Plumbing) knowledge
- Energy efficiency audits
- Quality assurance
- Maintenance scheduling
- Emergency preparedness planning
- Tenant relations management
- Preventive maintenance planning
Work Experiences
- Minimized disruption to tenants.
- Coordinated and managed [Number] facility remodels.
- Partnered with IT teams to upgrade building access control, achieving a [Percentage] increase in facility security and reducing unauthorized breaches.
- Partnered with IT teams to upgrade building access control.
- Improved team integration time by [Months].
- Reduced average response time by [Percentage].
- Secured the facility without disrupting operations.
- Increased tenant satisfaction rates by [Percentage].
- Cut potential emergency repairs by [Percentage].
- Negotiated vendor contracts.
Summaries
- Led teams of [Number] professionals.
- Results-oriented Facility Site Supervisor.
- Collaborative leader skilled at coordinating with contractors for large-capacity events or projects, always ensuring compliance and timely completion.
- Coordinated emergency responses during [Type] incidents.
- Hands-on approach to routine maintenance and inspections.
- Enhanced vendor relations.
- Hands-on Facility Site Supervisor.
- Guided multidisciplinary teams.
- Adept Facility Site Supervisor.
- Improved performance.
Accomplishments
- Designed and enforced a standardized facility incident reporting system, decreasing average response times by [Percentage].
- Increased tenant retention rates in [Number] buildings by [Percentage] through proactive facility upkeep and enhanced communication strategies.
- Achieved [Percentage] compliance with both local and federal building regulations during [Year] audits by maintaining rigorous inspection processes.
- Supervised cross-departmental team of [Number] facility staff, responsible for security, cleaning, and maintenance services.
- Monitored and enforced compliance with preventive healthcare protocols, resulting in [Percentage] reduction in sick and injury leave.
- Resolved [Number] workplace safety incidents through timely intervention, improving employee satisfaction and reducing accident recurrence.
- Led facilities staff in responding to over [Number] tenant requests per month, streamlining logging process to improve feedback from tenants.
- Conducted staff training on safety and operational protocols, bolstering compliance audit readiness and minimizing reportable incidents.
- Streamlined contractor management processes, improving on-site project delivery timelines by [Percentage].
- Led negotiations with construction and utility vendors, reducing upgrade costs by $[Amount] while meeting project deadlines.
Affiliations
- Leadership in Energy and Environmental Design (LEED) accreditation
- Facilities Management Networking Group [Location]
- International Facility Management Association (IFMA)
- Certified Building Inspectors Association - [Location]
- Oversight of [Number] facilities via membership with State Facilities Maintenance Board
- Institute of Workplace and Facilities Management (IWFM)
- American Society for Healthcare Engineering (ASHE)
- International Code Council (ICC)
- Certified Facility Manager (CFM) Credential
- American Society of Civil Engineers (ASCE)
Certifications
- NFPA 70E Certification - Electrical Safety in the Workplace
- Advanced Indoor Air Quality Design Certification – [Organization]
- Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
- Certified Measurement & Verification Professional (CMVP) – [Efficiency Valuation Organization (EVO)]
- Building Automation Systems (BAS) Certification - [Technology]
- Facility Management Professional (FMP) - International Facility Management Association (IFMA)
- ISO 14001 Environmental Management – [Organization]
- Certified Sustainable Development Professional (CSDP) - [Association of Energy Engineers (AEE)]
- Water Efficiency Professional Certification (WEP) – Association of Energy Engineers (AEE)
- Project Management Professional (PMP) – Project Management Institute (PMI)
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