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Skills

  • Item packaging
  • Client-focused
  • Financial records and processing
  • Excel in system
  • Positive learning process
  • Operations management
  • Time management skills
  • Contract auditing
  • Project management
  • Proficiency in stakeholder engagement

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • By supervising finance management, human resources, and customer relations, I was able to maximize the return on investment for the company.
  • Established, enforced, and optimized internal policies for areas such as method and system to maintain business agility and responsiveness to dynamic market demands.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Planned, organized, and directed distribution operations to ensure the best return on investment.
  • Assisted new employees with stripping, packaging, inventory management, and cleaning training.
  • Answered 9 calls per 6 months to help customers with their questions and concerns.
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers.
  • Looked for industry trends on social media and through online sources.
  • Built strong relationships with coworkers, lowering turnover by 18% in the past year.

Summaries

  • Clear understanding of risk assessment and process improvement as well as risk assessment training.
  • Knowledgable in a variety of design and testing methodologies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Professional Miscellaneous with 3 years of experience and expertise in client relations and strategic planning.
  • Achieved production targets of over 3 units per month.
  • Adept at implementing standardized work procedures.
  • Within Miscellaneous, senior Packaging Line Manager and outstanding performer in quality assurance and client relations.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • On the production floor, a hardworking Packaging Line Manager supervises 11 packaging employees by assigning, monitoring, and reviewing work progress and accuracy.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Established
  • Recorded
  • Design: Responsible for creative design for prominent system.
  • Developed
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed packaging line quality improvement initiatives that increased final product compliance with quality standards, reducing customer complaints by 74%.
  • Streamlined
  • Prepared
  • Created
  • Guided

Affiliations

  • International Association of Administrative Professionals
  • Occupational Safety and Health Administration (OSHA) - Compliance Affiliation
  • American Medical Informatics Association
  • Certified Quality Engineer (CQE) - Production and Process Certification
  • Society of Human Resource Management
  • Food Processing Suppliers Association (FPSA) - Packaging Expert
  • International Safe Transit Association (ISTA) - Packaging Testing Affiliate
  • American Production and Inventory Control Society (APICS) - Supply Chain Member
  • Professional Society of Manufacturing and Engineering (PSME) - Efficiency Board Member
  • Association for Supply Chain Management (APICS)

Certifications

  • Project Management Professional (PMP) - PMI
  • Maintenance Planning and Scheduling Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Industrial Refrigeration Operator (CIRO) by RETA
  • Certified Packaging Technician (CPT) by Lakeside Partners
  • SHRM Certified Professional (SHRM-CP)
  • ISO 9001:2015 Lead Auditor Certification
  • Certified Business Analysis Professional (CBAP)
  • Lean Manufacturing Certification—framework
  • Microsoft Certified Systems Engineer (MCSE)

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