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Skills

  • Operational improvement
  • Cross-departmental liaison coordination
  • Customer service
  • Problem resolution
  • Compliance with HIPAA and state regulations
  • Business operations
  • Relationship development
  • NDCMedisoft
  • First Aid/CPR
  • Budgets

Work Experiences

  • Ensured that medical records and health information were accurate, complete, and secure.
  • Discovered new ways to improve the management of medical records.
  • Achieved Excellence Award for excellence in health information management.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Oversaw the system conversion and ensured that there was minimal downtime during the updates.
  • Oversaw the delivery of metric project by category team, which resulted in process.
  • Achieved higher compliance during annual reviews.
  • Transported HubSpot to 18 months customer locations.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 50% decrease in information errors.

Summaries

  • Bridged gaps between clinical staff and coding specialists.
  • Conducted audits to improve coding accuracy by 35%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Advanced data management specialist.
  • Clear understanding of client relations and risk assessment as well as budget management training.
  • Adept at meeting regulatory requirements.
  • Health Information Management Coordinator with over 17 years of experience in the healthcare field.
  • Achieved a 48% improvement in documentation accuracy.
  • Adept at optimizing key processes.
  • Excited and dedicated to accuracy, with excellent decision-making abilities.

Accomplishments

  • Directed a workflow optimization initiative that reduced health record processing times by 79% across Denver.
  • Awarded Excellence Award for exceptional contribution in improving patient data access times by 17% after introducing standard.
  • Managed health information workflows that improved operational efficiency and cut redundant processes by 16 hours/week.
  • Identified and eliminated redundant data entry fields, saving 18 hours per week across the health information management system.
  • Coordinated with cybersecurity teams to protect patient data during a major software upgrade involving 4 patient records.
  • Led trend analysis of ServiceNow health information system, identifying opportunities for 80% improved system performance.
  • Documented and resolved process which led to initiative.
  • Led 8-month project to digitize 36% of paper medical records, increasing accessibility and retrieval speed by 59%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Acknowledged with President's Club for efficiently managing patient data during a 7-year system migration impacting Chicago.

Affiliations

  • American Health Information Management Association (AHIMA), Member
  • Certified in Healthcare Compliance (CHC) with Health Care Compliance Association (HCCA)
  • Project Management Institute
  • Collaborator with Public Health Informatics Institute (PHII) for Project framework
  • Active Participant in AHIMA’s Advocacy and Public Policy Committee
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Project Manager for Denver Chapter of the Healthcare Information and Management Systems Society (HIMSS)
  • Member of the Association for Healthcare Documentation Integrity (AHDI)
  • Rotary International

Certifications

  • Certified EHR Implementation Specialist – Lakeside Partners – 2022
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Information Systems Security Professional (CISSP) - Ironclad Systems, 2019
  • Medical Coding Certification Vantage
  • Health Information Technology for Economic and Clinical Health (HITECH) Certification - Brightline, 2021
  • Certified in Risk and Information Systems Control (CRISC) – Summit Group, 2022
  • Cisco Certified Network Associate (CCNA)
  • Health Data Analyst (CHDA) – Northwind – 2020

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