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Skills

  • Literacy development
  • Budgets
  • Customer service
  • User access
  • Team building
  • Relationship development
  • Removing deprecated sources
  • Data entry accuracy
  • Recordkeeping
  • Educational material curation

Work Experiences

  • Collaborated with human resources to develop a resource guide.
  • Assisted in maintaining the library website, keeping resources up to date and user-friendly to improve patron accessibility.
  • Collected over 9 books.
  • Cataloged over 6 new arrivals.
  • Transported Jira to three years customer locations.
  • Individual and group instruction were used to teach kids about library procedures.
  • Attracted visiting researchers from across the country.
  • Had an excellent attendance record and was always on time for work.
  • Made sure that all of the school's equipment was in good working order.
  • Reading trade publications and attending conferences kept me up to date on the latest trends and strategies in the field.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable and proactive.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Boosted student engagement with digital tools by 18%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Over 16 years of experience managing public and educational library operations.
  • Costs were consistently reduced while profits were increased.
  • Maintaining books, maps, and other collections is second nature to her.
  • Organizational and communication skills at a high level.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved library circulation goals by reorganizing the circulation desk workflow, resulting in a 21% increase in efficiency.
  • Mentored library volunteers, improving task efficiency and volunteer satisfaction levels by 71% over three years.
  • Developed and documented business processes for interlibrary loan requests, reducing processing time by 64%.
  • Organized and managed an annual authors' lecture series, boosting library website visits by 36% and improving overall community engagement.
  • Utilized industry-standard classification systems such as Dewey Decimal and Library of Congress to catalog 7 books, improving library efficiency.
  • Successfully implemented an inventory tracking system using Power BI, reducing book loss incidents by 79%.
  • Facilitated proper shelving and organization of 5 materials, reducing retrieval times by 79% for both staff and patrons.
  • Assisted patrons with citation formatting across multiple styles (MLA, APA, Chicago), reducing citation errors by 79% in user-submitted research.
  • Resolved product issue through consumer testing.

Affiliations

  • Association of College and Research Libraries (ACRL)
  • International Federation of Library Associations and Institutions (IFLA)
  • Association for Information Science and Technology (ASIS&T)
  • Association for Computing Machinery
  • State Library Association - Washington
  • National Storytelling Network (NSN)
  • The Dewey Decimal Classification Editorial Policy Committee (EPC)
  • Association for Creative Technologies in Libraries (ACTL)
  • American Library Association (ALA)
  • Association of Information Technology Professionals

Certifications

  • Master of Library and Information Science (MLIS), system
  • CompTIA A+ Technician
  • Information Management Fundamentals Certificate – initiative
  • Certified Digitization Practitioner – category
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • WordPress Website Management Certification – Beacon Labs
  • ALA-Accredited Degree Certified – American Library Association (ALA)
  • CompTIA Security+
  • Bibliographic Framework (BIBFRAME) Training Certification – framework

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