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Skills

  • Business operations
  • Weekly Payroll
  • Program equipment
  • Time management skills
  • Database administration
  • Communications
  • Positive learning process
  • Business Administration
  • Operational improvement
  • Kennel cleaning and sanitizing methods

Work Experiences

  • Was in charge of the entire daily delivery process, including routing, driver supervision, and DOT compliance.
  • Standard helped me achieve $37,000.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on client relations and risk assessment.
  • Was in charge of maintaining and monitoring a high level of on-time delivery reliability, service, and performance.
  • Effectively managed costs and billing, as well as financial discrepancies, by using framework software to organize account information.
  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.

Summaries

  • Among his accomplishments is the creation of a metric app for use in the initiative industry.
  • Customer-focused Sales Representative with 10 years of experience solving problems for clients.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Design and development of successful standard embedded software applications in the past.
  • Professional with 7 years of progressive experience in the field who is highly organized and detail-oriented.
  • Meticulous Route Supervisor capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Power BI.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Miscellaneous administrative office management, related regulatory guidelines, and data analysis certified CPA and Route Supervisor.

Accomplishments

  • Trained
  • Devised and implemented alternative fuel initiatives, reducing fleet emissions by 61%.
  • Created
  • Prepared
  • Resolved product issue through consumer testing.
  • Increased
  • Collaborated with operations leadership to streamline client communication, raising on-time performance satisfaction to 21%.
  • Initiated
  • Created detailed performance reviews for drivers, aligning key metrics with company safety and efficiency standards.
  • Represented

Affiliations

  • Global Fleet Management Council (GFMC) - 2015
  • Association for Supply Chain Management (APICS)
  • Commercial Vehicle Safety Alliance (CVSA) – 2024
  • Freight Transport Association (FTA) - 2015
  • National Industrial Transportation League (NITL) 2016
  • Professional Truck Driver Institute (PTDI) - 2017
  • Lions Club
  • American Trucking Associations (ATA) - 2021
  • Transportation Intermediaries Association (TIA) - 2015
  • Certified in Production and Inventory Management (CPIM) – 2021

Certifications

  • Transportation Safety Institute (TSI) Certification
  • Fleet Manager Certification - NAFA
  • Automated Route Planning Systems (ARS) Certification
  • Cisco Certified Network Associate (CCNA)
  • Load Planning and Fuel Efficiency Techniques Certification
  • Project Management Professional (PMP)
  • DOT (Department of Transportation) Compliance Training
  • First Aid/CPR Certified
  • CompTIA Security+
  • Commercial Driver's License (CDL) - initiative License

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