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Skills

  • BAC screening/drug screen collection
  • Tracheostomy care
  • Confidential case documentation
  • Writing case histories
  • Standard equipment
  • Dosage calculation
  • Qualified in patient transport
  • X-Ray Development
  • Fluent in Mandarin
  • Operational improvement

Work Experiences

  • Was in charge of private and MCR billing, payroll, accounts payable, and accounts receivable, as well as ensuring that proper procedures were followed.
  • Recruited, hired, trained, and coached 15 new employees per year on average.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Basic physical examinations of newborns and infants were performed by me.
  • All aspects of the nursing assessment, treatments, medications, discharge instructions, and follow-up care were meticulously documented.
  • Established guidelines for hiring, promoting, and terminating employees.
  • Was in charge of interpreting and communicating new or revised policies to the staff.
  • Suture removals for patients of all ages were done expertly by me.
  • Data from participant interviews was coded.
  • Collaborated and communicated effectively with physicians to ensure client satisfaction and adherence to established standards.

Summaries

  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • Knowledge of how to use ServiceNow and the ability to triage situations quickly.
  • Professionally trained Clinic Supervisor with experience providing high-quality culturally competent care to a diverse group of patients.
  • Proactive planning and organizational skills are available.
  • With knowledge of QuickBooks use, adept at working closely with midwives and doctors.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Long-term goals are important to me, and I'm committed to achieving them.
  • Recent standards and techniques are well-understood.
  • Hope to help Summit Group achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Smart, well-educated individual with experience guiding new and existing employees through valuable training and mentoring.

Accomplishments

  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Documented and resolved system which led to process.
  • Ensured 100% compliance with HIPAA and OSHA regulations, passing all audits for 13 consecutive years.
  • Collaboration: Collaborated with physicians to plan and implement patient care.
  • Patient Transfer: Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Created a patient feedback loop through surveys and follow-up calls, increasing patient return visits by 61%.
  • Collaborated with external health organizations to introduce wellness programs, resulting in an increase of 54% in proactive patient participation.
  • Patient Care: Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to system patients in metric environment.
  • Vitals Testing: Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Conducted weekly team meetings focused on performance metrics and patient care improvement, resulting in a 51% increase in team communication and effectiveness.

Affiliations

  • Healthcare Information and Management Systems Society (HIMSS)
  • National Council for Prescription Drug Programs (NCPDP)
  • American Marketing Association
  • Jaycees
  • Lions Club
  • Certified Clinical Medical Assistant (CCMA) Credential from framework
  • American Hospital Association (AHA)
  • Healthcare Financial Management Association (HFMA)
  • International Association of Chiefs of Police – Medical and Health Programs Section (IACP)
  • Association for Computing Machinery

Certifications

  • First Aid/CPR Certified
  • Certified Public Accountant
  • Pediatric Nursing Certification Board (PNCB)
  • BLS
  • Project Management Professional (PMP)
  • Certified Ambulatory Surgery Administrator (CASA) - 2020
  • ANA Certified in School NP
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • LNHA license

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