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Skills

  • Background investigations
  • Criminal investigations
  • Surveillance
  • Relationship development
  • Security camera monitoring
  • Risk assessment and mitigation
  • Business operations
  • Coordinating with third-party contractors
  • Team building
  • Standard communication

Work Experiences

  • Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.
  • Achieved a 47% reduction in vehicle thefts from parking areas by implementing a vehicle-based tracking system in cooperation with local authorities.
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Maintained my flexibility and adapted to new situations in rapidly changing environments.
  • Performed CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Achieved results within the first three years.
  • Used physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Achieved a 84% positive feedback rating.
  • Updated shift logs and wrote daily reports to keep track of security activities and incidents.

Summaries

  • Security personnel who are concerned about their safety and have excellent communication skills and a keen eye for detail.
  • Adhered to safety protocols.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Physically able to monitor a location using advanced security cameras.
  • Building, grounds, personnel, and asset protection are all areas where a veteran security associate has excelled.
  • Achieved a 63% satisfaction rate.
  • Responds to situational assessments, such as criminal acts, fires, and medical emergencies, in a timely and appropriate manner, while remaining alert, attentive, and vigilant at all times.
  • Balanced front-desk concierge duties with gate security.
  • Defensive security personnel who are well-versed in the law and order.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Reduced reported confrontational incidents by 70% through use of de-escalation techniques and active listening strategies.
  • Cross-trained as a concierge and successfully balanced security tasks with hospitality roles, enhancing operational workflow and team coordination.
  • Coordinated emergency evacuations during framework, ensuring orderly exits and reducing evacuation times by 18%.
  • Collaborated with team of 2 in the development of standard.
  • Completed quarterly audits of physical security protocols, reducing safety violations by 66% and improving compliance with Harbor & Co.'s standards.
  • Lowered inventory loss by 79% through improved inbound tracking of delivery vehicles and secure gate management.
  • Documented and resolved metric which led to category.
  • Assisted law enforcement in method by providing crucial video surveillance footage and incident reports.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Tracked and logged deliveries worth over $16 daily, ensuring security and proper inventory management.

Affiliations

  • Society of Human Resource Management
  • Lions Club
  • Association for Computing Machinery
  • Toastmasters
  • International Foundation for Protection Officers (IFPO)
  • Urban Areas Security Initiative (UASI) partner representative
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • National Emergency Number Association (NENA)
  • Project Management Institute

Certifications

  • Certified in Threat Detection and Analysis (CTDA) - Northwind
  • Certified Risk Management Specialist (CRMS) - metric
  • SHRM Certified Professional (SHRM-CP)
  • Surveillance Systems Technician Certification - Vantage
  • Time and Incidence Reporting Certification (TIRC) - Cedar Works
  • Certified CCTV Technician - Vantage
  • Certified Surveillance Professional (CSP) - Ironclad Systems
  • Certified Protection Officer (CPO) - International Foundation for Protection Officers (IFPO)
  • Certified Conflict Resolution and Mediation Specialist - Vantage
  • Project Management Professional (PMP)

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